Posts made by Cynthia_124785627824270

Potresti inviare un ticket tramite https://support.reolink.com/hc/en-us/requests/new? Ti aiuteremo di conseguenza.

Hi, please contact the support team to help you!
support@reolink.com Or send us a request in link here https://support.reolink.com/hc/en-us/requests/new.
Our support team will help you solve it soon！ Thanks.

Thank you very much for your suggestion, we will forward to our R&D team. If you have any other problem, please contact us via https://support.reolink.com/hc/en-us/requests/new.

Please submit a ticket via this link: https://support.reolink.com/hc/en-us/requests/new And we will help you solve this problem.

Glad to hear that you fix it. If there is anything else we can help you with, please feel free to contact us.

Potresti inviare un ticket tramite https://support.reolink.com/hc/en-us/requests/new? Ti aiuteremo di conseguenza.

Please contact us via this link: https://support.reolink.com/hc/en-us/requests/new

The Argus 2 and Argus 3 detect the motion via PIR. And they will go to standby mode if there is no motion detected. You can open a ticket via this link: https://support.reolink.com/hc/en-us/requests/new. We will recommend a suitable model according to your requirement.

Please refer to https://support.reolink.com/hc/en-us/articles/360004346714-Make-Reolink-WiFi-Cameras-Work-with-Reolink-PoE-NVRs?source=search to add the camera to your NVR.

Please try this version of app: https://we.tl/t-0ze6A2nrKL

Thank you so much for your sharing.
If you have any problems, please submit a ticket via https://support.reolink.com/hc/en-us/requests/new

Could you please tell me the model of your camera?
Or you can submit a ticket via https://support.reolink.com/hc/en-us/requests/new, we will help you solve the problem in detail.

Could you please submit a ticket via https://support.reolink.com/hc/en-us/requests/new？
We will help you solve the problem in detail.

Thank you so much for your kind reply.
You are exactly right.
If there are any problems, please feel free to contact us.

I am pretty sorry for the inconvenience caused to you.
May I ask that your problem has been solved?
If not or if you have other problems, please submit a ticket via https://support.reolink.com/hc/en-us/requests/new

I am pretty sorry for the inconvenience caused to you.
I would like to explain that the old client has not been in the maintenance, and we are trying hard to optimize the new client.
If you have any ideas or advice about the new client, please feel free to contact us. It is very important for us to make an improvement.

I am pretty sorry for the inconvenience caused to you.
We are trying hard to develop the new firmware for E1 zoom, but we don't know the specific date.
If you are willing to wait for us, we can provide a partial refund to you for compensation.
Is that ok for you?

CAT6 can be recommended for you.
For more details, please refer to https://support.reolink.com/hc/en-us/articles/360011593434--Wiring-Standard-of-Ethernet-Cable?source=search

Thank you so much for your understanding and feedback, we will make an improvement in both of the product quality and the service.
If you still have any other problems, you can also tell us your phone number and we can call you back to save your time.

You mean you want a new dome camera?
If yes, could you please submit a ticket via https://support.reolink.com/hc/en-us/requests/new?
We will try our best to help you.