Best posts made by joseph_1979

@reolink-fiona This camera sees what our eyes can't see so clearly.

@user_694372066795760_694372066795760 Reolink are working on motion tagging but I think this will be available on new cams. We have been requesting this for quite some time.

@shayla: Can you please update us when the motion tagging shall be available to the customers and on which models?

@reuven-goldenberg_36887769641 Nobody is anxious to upgrade. I am running v8.14.1. Issue is the poor video quality of their player at Clear mode. But why they don't state what has been fixed, improved, added or removed. Just bugs fixed.

@reolink-fiona Congratulations to ALL the people who in one way or another have contributed to Reolink to improve their products and support.

@user_711725607157890_711725607157890 Thanks for the details. I will use this to inform again the senior support. I have requested this feature for more than a year. Have a nice day,

@nick_26792935116 They need to improve in testing and coding resources otherwise the competitors will take over this niche,

@reolink-fiona And now we have the 2.4G/5G WIFI selection as depicted below.


Personally I would have expected additional features as requested by customers.

Any other changes made to the code so we will do more specific tests.

@eliaschief_130980308959420 Most of the configuration is through mouse clicks and opted for a sw keyboard.

@Fiona Are there any plans to add a USB keyboard support on NVRs?

@user_786298389987560_786298389987560 For battery operated cameras, the communication is released after 5 minutes and user is prompted if he/she wants to keep the session. This is used to save battery.

You may submit your support. I have already told them this should be an option and user selectable.

@reolink-fiona This is a great news for the Germans. Keep it up.

@user_797298437054680_797298437054680 Only tracking is available on the TrackMix.

@markjforte_243522996035718 It is suggested that these requests be submitted to support on support @ reolink . com. I don't think the dev teams see all our comments.

@reolink-fiona Installed and now the selected alerting tone is used. Thanks.

@t-maciek_382830390239374 Didn't heard anything on this most requested feature. We asked for matter and MQTT too.

@boomish_893913578897601 Submit your request to support on support @ reolink . Com

So far only android/windows/Ios and Mac. We are asking for Linux client too.

@user_729627336949995_729627336949995 Submit your proposals to Reolink support so that they will pass them to dev team for evaluation.

@christian-meneghini_543174703677572 We have already requested this per detection object.

@boomish_893913578897601 Which Doorbell cam is this? WIFI/POE or battery. I have both the WIFi and the battery doorbells. With the WIFI I have no issues at all. But with the battery doorbell, there is a delay of around 5 to 8s to log on. Push notifications works fine for both.

You need some time to get accustom to Reolink cams. Consider yourself changing from Juniper/Fortinet to Cisco.

I use Android and Windows clients and I don't use their NVR. I integrate them with HA and ftp clips to an ftp server. The nicest part of Reolink is that there is no subscription and all functions are onboard. But I do agree that they lack in software and functionalities. We have been telling them what we need to have and improve. We voice our concerns but it's up to them. There are lots of camera suppliers and customers may easily migrate if they see a better supplier with better cameras/software and better customer service. Business is not about quantity but quality.

@big_ted I am looking for these two models too :). Same taste.

And yes we hope to see Reolink investing in more testing and provide more stable clients. We are here to assist in testing.

@doug_752101354516718 Uh we have been asking this for quite some time. We asked for status, schedule and more settings on the Scene Mode. This is on the application and doesn't entail any changes in the firmware. Of course the application should be kept running in the background. At least on Android and IoS. Hope we see this implemented.