Reolink updates Learn More
Meet Reolink at IFA 2024! Learn More
Reolink Q&A Learn More
Your browser does not seem to support JavaScript. As a result, your viewing experience will be diminished, and you have been placed in read-only mode.
Please download a browser that supports JavaScript, or enable it if it's disabled (i.e. NoScript).
@reolink-daisy Thanks and really appreciated. We do our utmost to support you and help you to improve your products with our suggestions and recommendations based on our experience and high technical knowledge. Special thanks should also go to any member who in one way or another has contributed in this community.
@mamymam2013_465350299701478 In my last requests I have been through this. For me it seems that the front support is AI based. Irrelevant questions and email not read. To update a firmware I sent 5 emails. Previously in one email I got the fw pushed to my UID.I have already expressed this to support. It's up to them to improve.
@big_ted Nice to see people participating and sharing their experience. The one who did the list of features provided a roadmap to Reolink for the next 5 years. This is what most of us are looking for.
@big_ted So this Win client has been released to sort out bugs which were reported in the previous version. I didn't see any additional feature. I really miss the time when I was leading a sw developing team and my staff would do their utmost to sort out issues reported by customers and discovered by the testing team. One has to try to be positive and move on. Well, you can bring a horse water but you can't make it drink.
@reolink-daisy Already running this for more than 2 weeks. Reported one issue to support to investigate.
@big_ted we just suggest and it's up to them. Enjoy the day and have fun wherever possible.
@reolink-daisy I did update to 4.47.0.5 from 4.47.0.4 and would say didn't encounter any major issues. What I noticed is that the audio is slightly less clearer and volume is a bit low. As what should be added, I refer to the guy in Reddit who listed what features should be implemented.
@reolink-lorenz Done. Thanks for giving us the opportunity to assist you based on our experience.
@reolink-daisy Waiting to see what will be launched.
@reolink-alyson Thanks Alyson. Looking forward.Added after upgrade:Finally when selecting Playback it plays the last recorded video. This should have been like this from day 1. Now Reolink should focus on providing enhance features as requested by lots of us.
@big_ted Vertical FOV is too low. People are still opting for DUO 2.
@chopstix You should get a CX810 or perhaps asking to test out the CX820 which is still not yet available. I have the Argus 4 Pro and during the night the view is quite colourful. The street lighting is adequate.You have some reflection from the wall.
@gajotnt_202336444158149 If you consider a power factor of 1 (ideal scenario) then 30VA == 30W. But the doorbell unit will draw less than 500mA and so if you have 16V then a transformer with 10VA shall suffice. If, however, you intend to have more than 1 doorbell then you need to opt for a higher VA.
@reolink-oskar Yeah. Reolink set to revolutionise the home surveillance with Dual lens security cams and they are surprisingly affordable. And mostly no subscription at all. So flexible. However, we wish to see a higher vertical FOV in new releases. Keep it UP. Thanks.
@nomahisssss_477125106348271 Maybe this will come with rich message notification.
@kimchigun What to expect with 'any motion' enabled! Any change in pixels will trigger a detection. On all my 20s cams I only enable AI detection. FYI there are some issues on playback on the new v4.52 Android client.
@autopilot Blue and Brown feed the primary input of the transformer which for UK is 240V. You need to connect the video doorbell power to the secondary output of the transformer (where you have the 2 yellow cables). Ensure that the voltage across the secondary is between 12 and 24V as otherwise the doorbell will not power on.
@kimchigun Experience is the best teacher and Reolink should learn from these teachers. ha ha ha......
@artech Didn't hear anything. I asked support and was told to check Facebook when it will be released. I am very curious to see how it has been implemented. I asked for it before it will be launched but was denied. Specific testers were chosen. Let's see.
@kimchigun Standalone Floodlights are no longer being produced. Really pity. I got one and happy with its functionality.
Welcome Back!
Hi there! Join the Commnunity to get all the latest news, tips and more!