Best posts made by joseph_1979

@408313508024554 start capturing and enter ftp as indicated below. Then go to the camera and do a test ftp.

@reolinkshayla Excellent. More enhanced kinky products. However, please ask your sw dev team to evolve more on the software aspect.

@kimchigun they need to add a fully fletched IFTTT and it would be easy to instruct what other cams to perform. Maybe they are relying on 3rd party appl like HA to do this. But if I am Reolink SM I would do it in house. Programming is fun...


@Oskar Can you add Kim as a moderator to support customers. He is an experienced engineer too.

@jeankok_709237676638430 Correct. You cannot access any settings when connected to a TV through HDMI. Only layouts. You need to use the client to change any setting. I already have submitted a complain to Reolink. Can you do it too? The more requests they have the more we see it implemented.

@reolink-daisy Thanks and really appreciated. We do our utmost to support you and help you to improve your products with our suggestions and recommendations based on our experience and high technical knowledge.

Special thanks should also go to any member who in one way or another has contributed in this community.

@chopstix Agree. But it would be more flexible if the camera can provide a number of monitoring positions which can be scheduled by the user. Maybe during the day positioned towards location A, afternoon towards location B and during the night towards location C. This has a pan of 355 degrees and so would be nice to add.

@kimchigun I have been telling them for ages now. Their software is really behind their competitors. Both in features and robustness. Even the support needs improvement.

It is not about quantity but quality. Better having fewer models with super enriched features and being rock stable.

@big_ted Nice to see people participating and sharing their experience. The one who did the list of features provided a roadmap to Reolink for the next 5 years. This is what most of us are looking for.

@mamymam2013_465350299701478 In my last requests I have been through this. For me it seems that the front support is AI based. Irrelevant questions and email not read. To update a firmware I sent 5 emails. Previously in one email I got the fw pushed to my UID.

I have already expressed this to support. It's up to them to improve.

@reolink-daisy Already running this for more than 2 weeks. Reported one issue to support to investigate.

@big_ted So this Win client has been released to sort out bugs which were reported in the previous version. I didn't see any additional feature. I really miss the time when I was leading a sw developing team and my staff would do their utmost to sort out issues reported by customers and discovered by the testing team.

One has to try to be positive and move on. Well, you can bring a horse water but you can't make it drink.

@reolink-daisy I did update to 4.47.0.5 from 4.47.0.4 and would say didn't encounter any major issues. What I noticed is that the audio is slightly less clearer and volume is a bit low.

As what should be added, I refer to the guy in Reddit who listed what features should be implemented.

@big_ted we just suggest and it's up to them. Enjoy the day and have fun wherever possible.

@reolink-daisy Waiting to see what will be launched.

@reolink-lorenz Done. Thanks for giving us the opportunity to assist you based on our experience.

@big_ted Vertical FOV is too low. People are still opting for DUO 2.

@reolink-alyson Thanks Alyson. Looking forward.

Added after upgrade:

Finally when selecting Playback it plays the last recorded video. This should have been like this from day 1.

Now Reolink should focus on providing enhance features as requested by lots of us.

@kimchigun Definitely. One correctly dimensioned UPS for router and poe switch.

@mamymam2013_465350299701478 We have already shown our concerns and forwarded suggestions of what we need and how to improve. We also offered our support to test subject to our availability since we have our commitments. But we can allocate free time slots as we find here to assist based on our experience and skills. Recall that we are customers like you and we do not have access to any specific documentation other than what is available on the Internet.

@reolink-alyson Well Done.