Posts made by joseph_1979

@reolink-fiona It looks stunning. Have a question. What is the detection angle for the PIR?

@user_602187556462673_602187556462673 They share the same credentials. With UID only you won't access the camera. Did you follow what I proposed you?

@stef Please email Reolink support and ask them for the recent firmware for E1 OD. Just include the hardware version. Keep cameras and clients updated.

I guess they were from different batches. But anyhow it is easy to upgrade once you have the file.

@user_619607405752347_619607405752347 Try to switch the camera off for 20s and on again. It seems to be a new installation. See if this helps you in the installation: https://www.google.com/search?q=installing+e1+pro+reolink&rlz=1C1CHBF_enMT853MT853&oq=installing+E1+pro&aqs=chrome.1.69i57j33i160.10492j0j15&gs_lcrp=EgZjaHJvbWUqBwgBECEYoAEyBggAEEUYOTIHCAEQIRigAdIBCjEwNDkyajBqMTWoAgCwAgA&sourceid=chrome&ie=UTF-8#kpvalbx=_2GZOY5-YGpj8sAfilLCIAw_26

@user_619086925692975_619086925692975 Are you able to watch live views through the Android Reolink client? If you are able then the camera sends the UID to Reolink P2P servers as otherwise there is no way to communicate with the camera.

@lyle_531706038124792 Hello, I have both models and didn't encounter any of the issues you have described. The detection of RLC511WA is awesome and never missed an object. You need to make use of all the settings to avoid false alarms in particular the alarm delay timer and the object size. A bit of patience during setup and voila'. The only issue I have found is that if you lock the 5G from the main router there might be the possibility that you will not reach the camera. The only way to reconnect is to power off/on the camera. But if you power off/on the main router then it's fine. Support are delving through this and hopefully it will be sorted out in the next firmware release. Well, Argus 3 Pro is fantastic and as you stated it lacks the pre-motion but if implemented this requires a bigger battery pack to keep up its continuous recording. None of the Reolink battery operated cameras offer 24x7 recording.

At most times I am able to watch the recorded videos without any issue. Please check that the cameras have good WIFI coverage and you have adequate bandwidth on both the router and the mobile. If possible try to operate them on the 5G band.

@user_619086925692975_619086925692975 if you are running Reolink client on Android...go to settings...application...find reolink...click and set allow notification.

@pawelmwo You need to email support and check it out with them. Maybe one day we will see all firmware at the download centre.

@leonettiluca20_360510575181965 you need to email Reolink support to get the previous version.

@thorindustries_441176308347131 Reolink battery powered cameras don't support continuous recording. They only support motion detection recording. 

@user_617650665832448_617650665832448 Which camera you are talking about? Have you checked that firmware and Reolink client are the latest? Have you done any upgrades on the smartphone?

@christinehardaker_460338802319583 can you attach a picture please?

@danieldu76-hebert_586872719082031 which canera you have purchased? Battery operated?

@user_602187556462673_602187556462673 Good point. I never came across one with a strap. They also need to start thinking of having the enclosure being the solar panel like their competitors.

@alvaro2 Good. But the problem of the guard point deviation will never be solved. I also noticed that in total darkness the E1 OD is not so sensitive even though the sensitivity is set to high. At day time it's brilliant though. So they need to optimize the detection during total darkness. The integrated IR seems to be inadequate. I can add an external illumination to it but this is not the appropriate solution.

@josh-heller_289202530767049 you're welcome. They need to fix appl running on Win 11. For your perusal, Reolink released version 8.8.2 and is available in their download centre. I did install it but didn't see any major difference.

@reolink-fiona Please ensure with the team that the firmware will be rigorously tested before being launched to the general public. Recall that members (like Alvaro :)) will be willing to assist in the testing.

@alvaro2 Why lucky. I have it too :).

@jedi2020_32727772450952 I do not think this is a Win client issue as this occurs even on Android client when max resolution is selected.

@darren_45694410696 I fully agree. Check whether it is an exhaust or intake type.