Posts made by joseph_1979

@blamaz_553204517843116 The E1 AI Zoom is good choice and would say that I haven't encountered any issue. And it always returns to its programmed guard position and never calibrated.

@md That's what I referred to. I thought there is something else on your 823A camera which I don't have.

@mamymam2013_465350299701478 Fully in agreement. Should be resolved asap. They should put more resources in testing before launching the application.

@johnc-elec_391500083704034 Did you do any firmware or client upgrades? Did you try to restore one of the camera?

@mamymam2013_465350299701478 For battery operated cameras the resolution is kept while those DC powered cameras the resolution is changed to Fluent as soon as you move away from the camera. This has to be solved asap.

@reolink-fiona So far I didn't encounter any issue on the Android client other than the wish to have back the stretch mode. This seems to be the request of many many customers.

@crimp-on_62210811129 The issue of the resolution occurred because I didn't close the application and re-run it. After I re-run the application the resolution was maintained. So it's fine.

@email_525317533946102 They changed it. On the bottom left hand side there is the resolution button....low or high.............change it to high and then press the download.

@md Apologise for my misunderstanding. I don't have that camera.

@md You mean customised siren announcement. This is still available on the latest version 4.36.0.4.

@crimp-on_62210811129 Yep. You have to upgrade it manually. I already notified support.

I cannot understand. I did this many times in my applications.

@mamymam2013_465350299701478 Correct. When you click on any camera the defaulted Fluent is always selected. Support notified.

@jedi2020_32727772450952 Exactly. Provided they are waterproof (>= IP55).

@user_672035022295050_672035022295050 if it is still under warranty ask for replacement. Create a ticket with Reolink support.

The other cams are of the same model? And I assume it is not placed in the shade? Can you swap position with another one?

@user_667408885637231_667408885637231 It will detect pets in particular dogs and cats. I think it is still in beta version. All I can say is that it detects my neighbour dog.

@user_667408885637231_667408885637231 Lower frame rates say under 24fps will have a juddery appearance and will flicker, giving the impression of a low-quality visual. Higher frame rates will appear smoother and more realistic.

@user_672035022295050_672035022295050 Use the Window client and under Display click on Advanced and you should see the Black and While and color switching threshold. Set it to your desired value.

The only differences are the cameras provided and Pet detection (Beta).

Click on this link for RLK8-800D4-A

https://reolink.com/product/rlk8-800d4/?gclid=Cj0KCQjw2cWgBhDYARIsALggUhoSpPEEtP7HjoTdd6EQzyEYFbjjmth93DNT3CGdkYwd27HTIXrGJyAaAuFwEALw_wcB

Click on this link for RLK8-820D4-A
https://reolink.com/product/rlk8-820d4-a/?gclid=Cj0KCQjw2cWgBhDYARIsALggUhoD2SBapx7bp2S3BQxNbQZNiChFKa5w9WnB9nz8AvVeAbSs2DkupeUaAvUEEALw_wcB

@user_672101354741791_672101354741791 Most probably the WIFI signal at the cam location is weak and is unable to connect. Can you check the WIFI signal strength at the cam location?

@reolink-fiona That's better. Please push development team for more enhanced features which have been requested by members. Thanks for providing the client for us to test it out.