Posts made by joseph_1979

@jmulls_307159895634091 I confirm that I have the same audio issue with E1 Zoom and E1 OD Pro. Lately I got an RLC811WA and the audio was merely similar to the E1. It was improved a bit through a new fw but cannot be improved further. They need to improve the microphone circuitry or at least leave the same cct implemented on RLC511WA, Trackmix, DUO 2, etc.

@perriswood_823958003458250 Which cameras did you purchase? Are you using the recent Windows client v8.15.7?

If WIFI follow this link https://support.reolink.com/hc/en-us/articles/900004582323-How-to-Initially-Set-up-Reolink-WiFi-Cameras-via-Reolink-Client-With-LAN-Port-and-Without-Voice-Prompt-New-Client/#:~:text=Launch%20Reolink%20Client%2C%20and%20click,does%20not%20show%20up%20immediately.

And if you have the Android client, then follow https://support.reolink.com/hc/en-us/articles/900000518883-How-to-Add-Reolink-Camera-or-NVR-to-Reolink-App/

@user_838347292926089_838347292926089 bluetooth driver not included in the embedded Linux. Submit a request to support.

@user_834458668150999_834458668150999 Can you connect the camera to smartphone hotspot and see if you have the same issue? I still have 2 Argus 2 and never had any issue.

@user_838197611200748_838197611200748 Read my threads in https://community.reolink.com/topic/6726/unable-to-access-reolink-ip-cams-from-different-vlan

@user_635667268984833_635667268984833 I would rather opt for an NVR rather than the iCloud. In the icloud you can only have recordings for certain time. If I recall correctly not longer to 24s. The cloud is mostly for battery operated cams since there is no ftp functionality. Just storing the clip on their internal SD. However, they have introduced the hub which shall download the clip to its internal storage.

https://support.reolink.com/hc/en-us/articles/360007808214-Can-I-Adjust-the-Length-of-the-Cloud-Recordings/

@user_837930718695567_837930718695567 I do not see any angle of rotation in the command parameters. I suggest you to set presets and select them.

@reolink-daisy Hope we get more details on its mode of operation so we can support members.

@petegib_837719812001983 Have a look at https://www.reddit.com/r/reolinkcam/comments/1dk9w9k/reolink_app_v446_released_nvrs_now_support/

@user_837984829792417_837984829792417 Try to install DirectX redist.

@user_715874138988770_715874138988770 if still under warranty they will replace them.

@novakat77_532037923430533 If you lower the speaker volume you will not hear anything as illustrated below.

@user_827770189607062_827770189607062 I don't have these units. Email support on support @ reolink . com and ask them.

@simes-tgi_801557520593052 I didn't see anyone complaining about this on Argus PT ultra. And do you have the same issue if you try to download it through the iphone or Android smartphone?

I suggest you to email support on support @ reolink . com

@user_837930718695567_837930718695567 To get the name of the camera, use the following curl

curl -s -k -X POST -H "Content-Type : application/json" -d "[{\"cmd\":\"GetDevInfo\",\"action\":1}]" "https://#IP#/cgi-bin/api.cgi?user=#username#&password=#password#"

Under devinfo look for the field "name":

And you can set it to a pre-programmed preset say 2, use

curl -s -k -X POST -H "Content-Type: application/json" -d "[{\"cmd\":\"PtzCtrl\",\"action\":0,\"param\":{\"channel\":0,\"id\":2,\"op\":\"ToPos\",\"speed\":32}}]" "https://ip_of_cam/cgi-bin/api.cgi?cmd=PtzCtrl&user=USER&password=PASSWORD" 

@reolink-daisy Inspirational design. We wish to have more F1.0 cams with wider vertical FOV and more robust communication protocol. And of course we would like to see some of the most requested features.

Thanks and keep it up.

@jspwebb_346060713521356 As long as there is packet data and able to connect to 4G network it shouldn't be an issue. As I test, remove your nano SIM from your smartphone and insert it in the 4G camera. From the desktop check that you are able to connect. Ensure you have its UID.
Which 4G model?

@mike_645758187544605 submit request to support on support @ reolink . Com

@user_836376424444144_836376424444144 it only works on Android and IoS platforms.

@stu_b email support on support @ reolink . Com