Posts made by joseph_1979

@fija_776475684286702 I suggest you to submit your request at support @ reolink . Com (delete spaces)

@das-dos_208145718501556 Unfortunately there is no API command which allows you to start/stop live recordings at your request. Just configuration.

@smarticek_594824045961254 Now you need to take it up with support and tell them what you really did. And they should know what they added since the 8.11.0 version. Email them at support @ reolink . com (remove spaces as site won't allow me to include URLs and email addresses.

@user_784224808100067_784224808100067 I am a customer like you and have had similar issues. For instance when the Trackmix detects a person and there is a parked car, the detection indicates person and vehicle. I did report this but no solution have been provided. Moreover if you leave any motion, when it gets darks the camera detects it as motion. You can also see the IR toggling on and off. The detection algorithm requires further improvements. I forward the videos to support for the dev team to analyse.

@mike-torres_542553196896490 I don't have this NVR sbd so can't help. Contact support on support @ reolink . Com (delete spaces)

@peter_5976 Most probably you have moisture in the reset button. Try to remove any moisture and sealed it.

@andreas0712_450549258559695 submit your request to support on support @ reolink . Com (delete soaces)

@smarticek_594824045961254 Can you disable the Nvidia and Intel HD video drivers and allow only the default one? Just for a test. And try to install the 8.11.0 and check it out.

Get it from here https://community.reolink.com/topic/6925/pc-client-v8-14-0/6?post_id=26768&_=1708000542842

@iallinoro_169065503625461 Finalmente!! Aspetti una versione nouva.

@aleclair840_581151305457842 You need to email Reolink Support on support @ reolink . Com (delete spaces).

It cannot be done through the NVR. However, you can connect the cameras through a switch which gives you direct access to the camera and subsequently you can use time lapse.

@lucrativesoldier_91574658023634 check that you have the newest fw for both the camera and the NVR. Go to Reolink download center.

@pjsmit_155286146154639 Yep, this is only available for recognised objects. For any motion there isnt

@smarticek_594824045961254 Try disabling hardware acceleration first from main menu.

If this fails then try to install the directX redist (June 2010).

If you have more than one video drivers, try to disable them and enable the default one.

@user_773510003101839_773510003101839 Exactly. Let see.

@iallinoro_169065503625461 caspita'. Non so che dire. Sicuramente c'e' qualcosa nella tua sistema. Hai disattivato l HW acceleration first dopo che tu hai disattivato entrambi Nvidia and Intel HD?

Puoi tentare ad installare versione 8.11.0. Segui il link https://community.reolink.com/topic/6925/pc-client-v8-14-0/6?post_id=26768&_=1708000542842

@iallinoro_169065503625461 Mi dispiace. Try again with support.

Just for another test. From windows device manager, under display adapter disable both nvidia and intel HD and enable the standard one. Then check out the live view.

@jay-f_681592019362019 Do you hear the motor trying to rotate? What's the temperature at the camera? Have you tried calibration?

Is camera still under warranty?

@keoni_704774566166725 Yes you can watch them as they are stored in the NVR.

@keoni_704774566166725 Which cameras do you have installed? Normally WIFI dc powered cameras come with Ethernet port and not a POE port.

Since you have backups on your SDs then you need to connect the cameras through a switch and from the switch to the router. NVR shall be connected to either the router or the switch. But still the videos stored on the SDs cannot be transferred to the NVR. You need to use the Reolink Windows/Android client to view and download the videos.

@user_790914341261457_790914341261457 They are available as illustrated in https://support.reolink.com/hc/en-us/articles/15785632026009-How-to-Filter-out-Motion-Alarm-triggered-Videos-from-Continuous-Recordings-When-Playing-back-via-Reolink-App-or-Client/

But we need events history especially if the object crosses a number of cameras. So far it is available per camera.