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@johnwj9_655853835305034 If you want to have tracking then you need to change the guard position.
@johnwj9_655853835305034 I just checked the API doc and there is no command which gives you the current default preset.However, irrespective of the current preset the camera is pointing at, you can set it at the preset you wish to point at a specific time.eg: At 01:00 you want to point it to preset with ID=2curl -s -k -X POST -H "Content-Type: application/json" -d "[{\"cmd\":\"PtzCtrl\",\"action\":0,\"param\":{\"channel\":0,\"id\":2,\"op\":\"ToPos\",\"speed\":32}}]" "https://ip_of_cam/cgi-bin/api.cgi?cmd=PtzCtrl&user=USER&password=PASSWORD"And at 05:00 you want to point it to preset with ID=5curl -s -k -X POST -H "Content-Type: application/json" -d "[{\"cmd\":\"PtzCtrl\",\"action\":0,\"param\":{\"channel\":0,\"id\":5,\"op\":\"ToPos\",\"speed\":32}}]" "https://ip_of_cam/cgi-bin/api.cgi?cmd=PtzCtrl&user=USER&password=PASSWORD"Don't forget to switch off return to monitoring point.
@jumpjet101_385162244305070 Are you running it on Windows 10 or 11? Prior to the client upgrade you had the same delays?
@user_743458961985678_743458961985678 100% correct.
@user_743470629990571_743470629990571 Indeed. We have been requesting complex IFTTT, MQTT or matter. Hope one day we get at least one of these functionality. Competitors have them.
@ss4sgoku_239593250332868 I suggest you to submit your requested to Reolink support. The more requests they get the higher the probability to be implemented.
@roei-lazmi_378016259367078 Normally in the multiview they appear in the order you set them. In the Android client go to the main menu and select adjust device order.
@sandyde So you had a weak WIFI signal. My cams are all WIFI and I am using the TP-Link RE650 which is quite good. I have two and that covers all my house.
@joel_329517575323871 Check this list at https://support.reolink.com/hc/en-us/articles/360012083433-Which-Models-Countries-or-Regions-Support-the-Cloud-Service-/Maybe they changed something. I suggest you to submit your request at https://support.reolink.com/requests/
@ikan_koki2000_344228051996904 Kindly submit your request to https://support.reolink.com/requests/My recommendation is to have a dc powered or POE doorbell camera.
@patrick-bisson_302688642466037 Which model?
@admin_534826144895134 Did you email them and forwarded the video in clear mode?
@issom I suggest you to download the recorded video in clear mode and forward it to Reolink support. I had one instant where my WIFI TrackMix faced the wall but since I have limited the horizontal range to 120 degrees (which is enough to where it is installed) it didn't happen again. However, I have asked Reolink to improve the night detection as somethings it detects person and there is no person at all. Then I shaded an area leading to the stairs and the false alerts stopped.
@user_742592414077069_742592414077069 Of course you need to face the camera to the scanned QR code on the smartphone to register. This is part of the procedure.
@user_619357829627991_619357829627991 I had no issues with v8.12.1. Sometimes the best option is to uninstall and install new client rather than upgrade.
@user_742171068719302_742171068719302 I have it too and would say the same.
@user_711725607157890_711725607157890 Kindly forward your request to Reolink Support. Didn't hear anything from Reolink about these often requested features.
@jaygo_370576055292153 Kindly submit your request to Reolink Support.
@packteam4_742437534679227 You need nano SIM.
@myreolink_533265780207845 It depends on the resolution. 5MP requires a nominal bandwidth of 7 to 8Mbps. You can check it out on task manager.
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