Posts made by joseph_1979

@anthonyp22_612820317426045 But initially you stated that the email is the only issue. Then you added that the live view is also impacted. And of course it is a WIFI issue.

@matthew_635366143033465 That's why I stated to him that this is not simple and needs re-engineering.

@boss_624259905368772 Checkout this URL to see if your cam can be bound to the cloud. The doorbell is missing from the list. https://support.reolink.com/hc/en-us/articles/360008584054-How-to-Bind-Reolink-Cameras-to-the-Existing-Cloud-Account

@user_656315826393146_656315826393146 And if the cam uses codec H.265 for high resolution then you need to replace h264 by h265 in the main stream.

@user_650010211049534_650010211049534 IR is activated when the ambient light is below the threshold of the light sensor. If there is adequate street lighting (for example) it will not switch on.

@keith_653336186290211 Nice to implement. Customers are also waiting for the rich message notification on all new releases. Hope we will see them soon as most competitors already have them.

@big_ted Summer time...so you must be in Ozzie. Would you be able to leave the spotlight on for a few hours to see if the solar panel provides adequate power? And place it in an area where there are activities.

@andré-figueiredo You're welcome. Occasionally check for any firmware upgrade by visiting the download center

@user_655749852323872_655749852323872 But if it is installed on a pole then you need to get it down............so the best option is to have the solar panel........and forget it.

@user_651490629161069_651490629161069 Your genuine feedback is appreciated. So far I haven't seen that Reolink have added the Pet detection to the RLC-523WA. The last stable firmware dates back to Jan 22 and so I suggest you to email Reolink support for any updates. Always check firmware updates and when available update them through the client.

@user_63_633151097208875 This has nothing to do with cloud. When you reset the cam, the configuration will be one with which you have started. If the cam is WIFI, then the WIFI configuration is not reset as otherwise you will lose connectivity.

@user_63_633151097208875 Just restore the camera through the application. If you store the videos on the cloud then they are stored at Amazon secure data storage. They use standard AES algorithm for data transmission encryption, use RSA/ECDHE algorithm for secure key exchange, and follow the TLS standards. When you save footage to Cloud or play clips back, your personal information is always kept confidential from beginning to end.

@user_655553780629612_655553780629612 Depends on your requirements. Visit Reolink website and see what suits you.

@user_655553780629612_655553780629612 Click on this URL https://reolink.com/flash-sale/?gclid=Cj0KCQiAic6eBhCoARIsANlox87LeTVhNMiNI_27SwfNDrNW4S5x1koNuea9mY_Inwj5rjtx9ysFIDcaAm0PEALw_wcB

@kevin_476142842638551 Good.

@losatlantes_619544468869177 Reboot camera through application. And if you don't want them to re-connect change the credentials before rebooting.

@user_630032533872721_630032533872721 I haven't yet seen it in the roadmap.

@user_655116840280159_655116840280159 Try to contact Reolink support as I cannot reproduce it.