Posts made by joseph_1979

@scoop076_459662719299839 Normally each video doorbell cam comes with its chime and so I do not know why you need to have 2 video cams paired to the same chime. I know that to a Reolink Video doorbell you can add 5 chimes but have no knowledge if you are allowed to pair two doorbell to the same chime. Technically it should but don't know the protocol implemented between the chime and the doorbell. Haven't heard of anyone setting it up. I would suggest you to email Reolink support.

@go2town123_536239156383883 I would suggest you to email Reolink support to fix this.

@user_674574676348992_674574676348992 You need to enable Local Launch (Local Activation) permission for logged in user for DCOM Application PerAppRuntimeBroker in Component Services application. Right click on PerAppRuntimeBroker and grant full permission.

@blamaz_553204517843116 The E1 AI Zoom is good choice and would say that I haven't encountered any issue. And it always returns to its programmed guard position and never calibrated.

@md That's what I referred to. I thought there is something else on your 823A camera which I don't have.

@mamymam2013_465350299701478 Fully in agreement. Should be resolved asap. They should put more resources in testing before launching the application.

@johnc-elec_391500083704034 Did you do any firmware or client upgrades? Did you try to restore one of the camera?

@mamymam2013_465350299701478 For battery operated cameras the resolution is kept while those DC powered cameras the resolution is changed to Fluent as soon as you move away from the camera. This has to be solved asap.

@reolink-fiona So far I didn't encounter any issue on the Android client other than the wish to have back the stretch mode. This seems to be the request of many many customers.

@crimp-on_62210811129 The issue of the resolution occurred because I didn't close the application and re-run it. After I re-run the application the resolution was maintained. So it's fine.

@email_525317533946102 They changed it. On the bottom left hand side there is the resolution button....low or high.............change it to high and then press the download.

@md Apologise for my misunderstanding. I don't have that camera.

@md You mean customised siren announcement. This is still available on the latest version 4.36.0.4.

@crimp-on_62210811129 Yep. You have to upgrade it manually. I already notified support.

I cannot understand. I did this many times in my applications.

@mamymam2013_465350299701478 Correct. When you click on any camera the defaulted Fluent is always selected. Support notified.

@jedi2020_32727772450952 Exactly. Provided they are waterproof (>= IP55).

@user_672035022295050_672035022295050 if it is still under warranty ask for replacement. Create a ticket with Reolink support.

The other cams are of the same model? And I assume it is not placed in the shade? Can you swap position with another one?

@user_667408885637231_667408885637231 It will detect pets in particular dogs and cats. I think it is still in beta version. All I can say is that it detects my neighbour dog.

@user_667408885637231_667408885637231 Lower frame rates say under 24fps will have a juddery appearance and will flicker, giving the impression of a low-quality visual. Higher frame rates will appear smoother and more realistic.

@user_672035022295050_672035022295050 Use the Window client and under Display click on Advanced and you should see the Black and While and color switching threshold. Set it to your desired value.