Posts made by joseph_1979

@user_675347134488660_675347134488660 Are you using the same SSID for the 2.4G and 5G bands? Can you temporarily disable the 5G band and try again?

@cukeuk_281972491747486 Correct. It happened to me twice on different cameras and different Android client. In actual fact it was formatted in both cases. It could be that there was no response that the operation has been performed.

@islandman63_201848685748477 With the newest release the stretch mode has been removed. So to get the stretch mode you need to go back to the previous version. There have been a lot of requests from members to have the stretch mode back and hopefully we shall see this as an option.

@velasquezcoffey6124889_643192784614040 Visit Reolink site and see what suits your scenario.

@martin-kistell_73972976554167 But it is planned to be released. So it is a matter of weeks.

@user_675254744686599_675254744686599 Go to Reolink Download Center site and on the top click Appl & Client.....then scroll down and you should see ... client manual.....click on it and you have the client manual in your download folder on your pc.

@micciche-matteo_650487669628980 eh...you didn't enter my command which was based on https. In your curl L parameter requests Auth. Never use http unless you are on a secured internal network. Anyone with a wireshark can see your credentials as these are sent in plain text.

@micciche-matteo_650487669628980 Ensure HTTPS is enabled on the camera. I used it without any issue on a number of cameras.

@micciche-matteo_650487669628980 Fairly easy. Use the following curl command. Replace #IP#, #username# and #password# respectively.

curl -s -k -X POST -H "Content-Type : application/json" -d "[{\"cmd\":\"GetTime\",\"action\":1}]" "https://#IP#/cgi-bin/api.cgi?user=#username#&password=#password#"

@jonathanrsearle_443340465139842 This is a known issue and hopefully it shall be resolved in the next upgrade.

@kouthy_638504163316455 Check whether you have the newest firmware. This is readily available on the newest firmware of the TrackMix and E1 OD cameras. Email support by quoting your hardware version

@user_675131549433900_675131549433900 Definitely.

@kristof

@user_675131549433900_675131549433900 Yes you can BUT you need to connect the POE cameras to an POE switch and connect it to the router rather than connecting them directly to the POE NVR. Should the NVR fails for whatever reason you can still connect to the cameras using the UID. Opt for method 1/3 in https://support.reolink.com/hc/en-us/articles/900000537406-How-to-Connect-PoE-Switch-Router-and-PoE-NVR You can do further reading at https://www.reddit.com/r/reolinkcam/comments/uvgw9l/reasons_to_run_cameras_through_a_poe_switch/

@reolink-fiona For your perusal I was able to format the SD mounted on both E1 Zoom and E1 OD without any issue using Clidnt 8.8.5

@dave_denn888_506429616779461 Yes of course. Switch on the camera and from the Windows or Android Reolink client click on the + (to add device) and you shall be prompted to add the UID.

@user_674104241905750_674104241905750 Kindly restore the camera. Go to the Android Reolink client and from Advanced click on RESTORE. WIFI setting will not be changed as otherwise you won't reconnect.

@user_674239417270288_674239417270288 That's an old firmware. Email Reolink support and quote your hardware version.

@hidara_642318071419425 I don't see any setting which allows you to disable jpeg compression. Maybe you can email Reolink support for further clarification.

@grahamscomputers_73909861070 Try to restore the camera. By restoring, the factory setting will be restored with the exception of the WIFI configuration. Restore can be done from the Android client.