Reolink updates Learn More
Meet Reolink at IFA 2024! Learn More
Reolink Q&A Learn More
Your browser does not seem to support JavaScript. As a result, your viewing experience will be diminished, and you have been placed in read-only mode.
Please download a browser that supports JavaScript, or enable it if it's disabled (i.e. NoScript).
@emmanuelhardy_201624621498520 According to specs, the video doorbell can be powered either through a transformer rated at 12-24VAC 50/60Hz (secondary side) or a DC power 24V. The doorbell won't consume more than 500mA and so a 24Vdc 12W power adapter shall suffice. This link shows you how to connect Reolink doorbell to an existing doorbell (traditional).https://support.reolink.com/hc/en-us/articles/10313334138265-How-to-Install-Reolink-Video-Doorbell-Cameras-to-the-Existing-Doorbell-Wiring
@terrym-tech_153879031001260 This can be achieved by an application at a higher level which can communicate with both NVRs (like what you did.....the client running on a server and communicating with both NVRs). I don't think that the NVRs will ever communicate between each other. Even Mobile switching centers handling mobile calls and MME handling the packet data of mobile don't communicate with each other. The MSCs are in POOL and should activate TMSI functions and pre-determine the NRI value which shall redirect the messages to the selected served MSC.
@chris-brian-mitchell_102940840493222 If it is not in Reolink download center then email Reolink support and include your hardware version.
@user_660739089141819_660739089141819 You can use the curl command from your Windows CMD prompt.curl -s -k -X POST -H "Content-Type : application/json" -d "[{\"cmd\":\"SetRecV20\",\"action\":0,\"param\":{\"Rec\":{\"channel\":0,\"enable\":VALUE}}}]" "https://#IP_OF_CAMERA#/cgi-bin/api.cgi?user=#username#&password=#password#"Replace VALUE by 0 to disable and 1 to enable, IP_OF_CAMERA the IP of the camera and the credentials.
@rivera-family_659654519037999 Go to Reolink download center and download the Windows client version 8.8.4 and install it. And then add the devices. Ensure you get the UID and the password of each camera you have installed.
@user_660642907287582_660642907287582 Yep, email Reolink support and they should provide an estimated date when it shall be available in Canada.
@user_620089981972582_620089981972582 See if you are able to follow this. https://www.reddit.com/r/reolinkcam/comments/zadcrq/reolink_doorbell_visitor_announcements_to_google/
@stack_663554906931267 Kindly send an email to Reolink support and quote your hardware version. They will reply within one or two working days.
@chuck_529633235447953 Then you need to do a restore.
@user_629911810629744_629911810629744 We have no knowledge of their strategies and prioritisation. On large projects I add resources and do my utmost to complete it before the agreed dates. I would like to see them implement a number of features, features which have been implemented by their competitors for quite some time.
@dgordon42_415060065599711 No. This is how it works. However, if you are connected to the home WIFI rather than receiving the push notification through the mobile operator, you will receiving through your ISP.
@smarthome-wifi_457296088305827 I am a reolink customer like you and I am here to provide support wherever possible based on my engineering/telecom/software experience. I had issues with both the application and various firmware and I took it up with Reolink support. Most of the issues I raised have been resolved but it took time to provide a finite solution. Compared to previous years they have improved and definitely there is always room to improvements especially where software is involved. I did write myriads of applications and spent time to test and retest but eventually only when the application is run by a number of customers under different platforms issues crop up. And today everyone is reducing resources and the outcome is buggy software.Maybe the Windows client I don't use it as much as you do but never had an instance where I had to force close the client. I mostly use the Android client.And I forwarded a lot of ideas to Reolink to implement. But they know their priorities.
@bbugaski_390328908112013 I don't shill anyone at all. I stated that I have been running version 8.8.4 on Windows 10 for a number of weeks and never had to force close the client.
@bbugaski_390328908112013 Not an issue. But I am running Win client 8.8.4 on Win 10 and have no issues.
@andrewadventure_658285543473233 Send an email to Reolink support. They are quick to reply during working days.
@andrewadventure_658285543473233 I had an issue whereby one barely hears me at the doorbell but I heard him normally at the mobile side. Reolink gave me a firmware upgrade and in the Android client they added the speaker volume control.
@bbugaski_390328908112013 Yes, this is an issue when returning from multiple windows to individual window. Hopefully this shall be resolved in the next release.
@bbugaski_390328908112013 I am running Client 8.8.4 on Win 10 without any issue at all. So there is issue with your environment. Check background programs and that your windows has all the upgrades.
@user_657961133809775_657961133809775 Kindly check with Reolink support whether there is a newer firmware even though your version is the one shown in the download center. There is no alarm delay and object size for motion detection. I only enable person, vehicle and pet detection types and have no such issues.
@andrewadventure_658285543473233 Personally I do not have much time and so whenever I have a free time slot I check here. Speaker loudness.........this has been solved with the new client where volume control has been added, wifi connections......mostly attributed to WIFI congestion or low signal strength. There are Reolink moderators who can provide assistance.
Welcome Back!
Hi there! Join the Commnunity to get all the latest news, tips and more!