Posts made by joseph_1979

@user_819267408945310_819267408945310 I presume you have installed a micro SD. Go to record and then to schedule and enable person, vehicle and pet. Untag 'others' as you will have recording for every movement including branches swaying.

Then go to push or email notification and again click on schedule and enable person, vehicle and pet.

Note also that detection for battery operated cams is based on PIR (to maximise battery life) which has a max range of 10m depending on whether the object is crossing or approaching the PIR. See pattern diagram below.




Don't worry about technicalities. I will avoid the depth of technicalities. Those I leave it to the university students :). But nothing is complex in life other than our cerebellum. The information on the Internet is massive something which you had never dreamt when you were young. And thanks to this information they are building AI.

@user_653336829771814_653336829771814 I think you have a defective micro SD. Can you swap it with a high endurance one and check again?

@user_828025657151697_828025657151697 And did you manage to ftp files?

@big_ted Indeed. Software has no limitation other than one's imagination. Just dream it and implement it. That's what I did when I was a software developer in C++/Assembly.

There was a member who asked you for the download/upload speed (plus ping and jitter if possible) on your StarLink connection in Australia. Maybe he lives there too :). Do you experience any delays?

@guido Good to hear that.

@guido check this https://www.reddit.com/r/reolinkcam/comments/1bsfqml/doorbell_firmware_update_separate_notification/

Different tone for alarm and visitor.

@guido To get different ringtone when a person is detected and a visitor pressing the button you need to have the most recent fw and client.

@user_828025657151697_828025657151697 in remote directory...enter /camera

In order to see what's wrong I suggest you to capture a wireshark trace on the egress of your router. Then filter trace on ftp. Is there any logs on the cloud side? Despite you set ftp, the camera still requets to upgrade to tls and maybe this cause an issue at the remote side.

@seidenschnur_225356409180394 condensation inside. Did you change location? Leave it for two days and check whether it will go.

@user_805124439601351_805124439601351 oh yes...similar to TAPO from tp link. Please submit your request to support. The more requests they get the higher the probability of being implemented. I will email them.

@reocam_448003255267488 FYI, I am a customer like you with no access to Reolink internal doc or storage. Trying to assist wherever possible.

@maz_8193

I don't have any 4G cameras and so I am basing my answer on what I read. However, I know all the details of 4G protocols.

Check out this link https://support.reolink.com/hc/en-us/articles/900006968183-How-to-import-APN-information-to-Reolink-Go-PT/

Make sure you type the apn correctly with no spaces as some operators will reject the IMSI attach from the MME side. Others take a default one even you type it incorrectly.

If you don't know the apn, insert the SIM in your smartphone and check it out. It is sometimes loaded automatically. Ensure that from your smartphone with this SIM, you are able to browse the Internet.

If you have an AT&T SIM, try it too.

@ml_812798949916887 This is solely controlled by their cloud application and so it is here where duration is imposed. Maybe lack of space like the case of viewing the cameras remotely. Due to bandwidth limitation on the P2P servers offered by 3rd party, the defaulted mode is fluent and in multi-view you won't get any clear. Nevertheless we cannot get everything unless we pay more for it.

@ml_812798949916887 5mbps upload..........this is the 90's era :). Consider to have a 4G router. I have 1G/250M on fibre with a 4G redundancy having 180M/60M.

@newysurfcam_826122846044314 To 90 degrees it's a NO. See https://support.reolink.com/hc/en-us/articles/900000603746-Can-I-Rotate-Camera-Image-90-Degrees/

Only FLIP and MIRRORING are allowed. See https://support.reolink.com/hc/en-us/articles/360004724613-How-to-Flip-the-Image-via-Reolink-App/#:~:text=Launch%20Reolink%20App%2C%20go%20to,image%20vertically%20by%20180%20degrees.

@gorio_382660494987496 No. We have been requesting this for quite some time. But there are brands like TP Link whereby their cameras are triggered by sound.

@user_828025657151697_828025657151697 I can't see the snapshot you added. Can you take a snapshot of the ftp configuration you did on the camera? Check whether FTPS is supported by WD My cloud. And exclude the trailing / in the camera's "Remote Directory" parameter.

You may test the ftp by installing Cerberus/FileZilla ftp server on your PC.

@ml_812798949916887 Best option is to email support as I don't think that they read all or any of our comments. Whenever I emailed support I always get a reply.

@ml_812798949916887 That's what the documentation states and they should comply with all the statements they make. In fluent he should get between 16 and 24s and if he is not getting this duration then he should take it up with their senior support.

@ml_812798949916887

Yes we are in line on what it is stated in their doc. I expect the units to be in full compliance with their statements. Try to address it to senior support. I don't think they read all of our messages here.