Posts made by joseph_1979

@reolinkshayla Wonderful.

@mlodge87_607028518432873 So your WIFI network is fine. So we need another smartphone to verify. Are you able to get another one?

@user_711725607157890_711725607157890 No, you need to check in the Reolink Download Center. You may add your email so that when a new version is available, you shall receive an email.

@iallinoro_169065503625461 Did you try the recent released version 8.15.6? You can download it from the Reolink Download Center. Before installing, uninstall the any version on your machine.

@user_764137391112368_764137391112368 Are you able to view the camera when your smartphone is connected to another WIFI network? Which camera you have?

@tonyjibster_761704777846935 I never tried to edit any of the downloaded mp4. I will try and let you know. It could be a header issue or end of file.

@mlodge87_607028518432873 Try to connect your PC through the WIFI and connect to the cams.

@marian-siczek_715086104985814 Follow this link https://support.reolink.com/hc/en-us/articles/360007011053-How-to-Add-Reolink-IP-Cameras-to-Reolink-PoE-NVR/?psafe_param=1&gad_source=1&gclid=Cj0KCQiAn-2tBhDVARIsAGmStVkrB_-NGLfMv9FmmJb6h1DPJ7LOBogd68BKVnJ8DaJ-ZATRaK8Hg1gaAqseEALw_wcB

@user_786505636962502_786505636962502 They said someday this month. Go to Reolink download and find your doorbell model. Then insert your email so that once available you will receive an email.

@user_768990797754519_768990797754519 So what is your issue?

@tomselbyuk_331910860959874 So if you use the PC with WIFI then you are able to connect immediately. Similarly if you use smartphone on mobile data, connection is immediate too. So the issue is when using WIFI on smartphone. Would you be able to check the level of the WIFI strength? You need to install WIFI analysis from Playstore. Would you be able to install Ookla from playstore and check the speed?

@user_785205237727429_785205237727429 I don't have that camera. Try dmsiling support at support @ reolink . com (delete spaces).

@user_786298389987560_786298389987560 For battery operated cameras, the communication is released after 5 minutes and user is prompted if he/she wants to keep the session. This is used to save battery.

You may submit your support. I have already told them this should be an option and user selectable.

@tomselbyuk_331910860959874 Can you try from another smartphone?

@arterton_377256427802856 So you don't have audio only when running the Reolink client right? If you connect to the camera using the WEBUI, will you be able to hear any sound? And if you use RTSP with VLC, do you hear the audio from the camera?

Is it Realtek the audio driver?

@eric-jones_386831351230710 They stated that this feature shall be available in the next fw upgrade which is scheduled to be released in Feb.

@user_778662658031770_778662658031770 It is the siren icon (or sound test). Maybe there is a bug in the application. I suggest you to raise this with support attaching a screenshot.

@briant_720142503587992 Then submit your request to Reolink support.

@user_785212555583722_785212555583722 Better to have a weatherproof junction box. And even in the junction box, try to use amalgamated tape to seal them .

@vodkan_410792752525441 but not all countries have 5G deployed. So for now 4G.