@olive_608518832963622 This NVR N3MB01 needs to upgrade the firmware to latest version. Please download it from this link:https://reolink.com/us/download-center/

And we are collecting your valuable feedback and suggestions to prepare for the next improvement. We have planned to add functions to the next doorbell update, such as call function, being compatible with more functions of smart home products like Google Assistant/Alexa. Stay tuned.

@jason_424683004203161 Your feedback was received. We are perfecting other functions of the doorbell, and will add doorbell commands in API files.

@natuser_631395265904756_631395265904756 You can attach a picture about access settings so that we can understand the specific questions and help you solve it.

@user_639608939962427_639608939962427
You can name each camera in your RLN16-410 NVR system. You may follow the steps below to modify the camera's name added to the NVR on the monitor.
Step 1. Log in to the NVR and go to Settings-> Camera page:
Step 2. Select the channel (Camera No.) and click Camera Name to modify the name as you want.

You can also refer to this instruction video in the link below to set it step by step:
https://support.reolink.com/hc/en-us/articles/4403449136281-How-to-Modify-Camera-s-Name-on-POE-NVR-New-UI-

@curls This is what I am hoping too. Should be great if this will be implemented.

Thanks for your feedback. These facts have been reported to R&D.

@user_638764988989546_638764988989546 New upgraded E1 pro with Pet detection & Auto-tracking will arrive at our EU warehouse in about 1 or 2 weeks.

@gediminas_634890068209777 These are the new upgraded camera with new hardware. So the existing camera doesn't support these new features.

@jim_113753456251131 Try to enable the network port. Path: PC Client->camera settings->network->advanced->port setting

@colovin_541922116624611 Thank you for your feedback. We will try to optimize the forum feature.

@asmartwire_513174459928736 Now there is no ETA. If we have any news, we will make an announcement. Stay tuned!

Hi Reolinkers!

Some user has already found that we have the upgraded version of the E1 series on our website. It’s on the same product page as before. If you need to buy the AI version, please click "Add to Cart" and then choose the AI version camera.

What’s new: E1:
1.Added AI function(Person & Pet detection)
http://bit.ly/3Biob5c

E1 Pro:
1. Added AI function (Person & Pet detection)
2. Added Guard Point feature.
3. Added the auto tracking function.
http://bit.ly/3FAz6tx

E1 Zoom:
1. Added AI function (Person & Pet detection)
2. Added Guard Point feature.
3. Added the auto tracking function.
4. Added an Ethernet port.
http://bit.ly/3HgyCKs

Tell me in the comment if you have any questions.

@colovin_541922116624611 Now the time to stop tracking is only available on the Web/APP. You can try to log in to the web GUI using the IP address or set up in the APP. For your feedback, I will record them and forward to the product team for consideration.

@svita_637769462915175
For viewing dual-lens of the camera, now it still needs software compatibility.
You can view the dual-lens of TrackMix in IOS v4.34. It will be available in Android v4.35, which will be released next week. PC v8.84 is under testing and it will be public soon. But it can only view dual-lens in the APP instead of dual-views on the same page. We will try to optimize it better. Thank you for your feedback!

@rockcock_637337742590075 We have the preorder of the RLC-823A 16X in USA & EU before. But now it is not available yet. If there is something new, I will let you know. Stay tuned!

@user_629355785097308_629355785097308
As @joseph-chircop_497308027822318 mentioned, if the tracking object stops/disappears for a period of time(Default: 10s), the camera will return to the guard point. The return time can be set in the latest firmware. APP Setting Path: Alarm settings->Time to stop tracking
You can know more at point 3, https://community.reolink.com/topic/4521/trackmix-new-firmware-update-auto-tracking-range-tracking-schedule.

The Guard point interval means that the camera will return to the guard point if the camera deviates（if you manually pan/tilt the camera and the position is changed.）

@chabotd_367341830127794 Hi there, thank you for your feedback and we will make it more clear in FAQ or more. If you do want to return the doorbell, please try to submit a request here with your order number. Our RMA team will help. Submit a request – Reolink Support

Hi guys,

The new firmware for the below NVR is ready.
RLN8-410 (NVR): N3MB01 N2MB02 or H3MB18
RLN16-410 (NVR): H3MB18
Download via http://bit.ly/3iEClr4


What's New:
1. Optimized experience for preview and playback.

2.Adapted to Reolink Video Doorbell.

3. Adapted to Reolink Floodlight Duo series cameras.

4. Optimized adaption TrackMix series and Duo2 series cameras
For viewing dual-lens of the camera, now it still needs software compatibility. You can view the dual-lens of TrackMix in IOS v4.34. It will be available in Android v4.35, which will be released next week. PC v8.84 is under testing and it will be public soon.

5. Fixed that some users failed to enable push.

6. Fixed that Doorbell cameras failed to load the audio interface on iOS App when connected to NVR.

7. Fixed that the FTP function of the NVR can not be saved when setting it via iOS App.

8. Fixed that the video can not be searched across days.

9. Optimize network-related settings.

10. Update Web client.

11. Fixed other known bugs.

@chabotd_367341830127794 Hi there, our doorbell can be powered using the existing wire but cannot work with the existing chime. For more questions, you can submit a request here, we will try our best to help, Submit a request – Reolink Support.

@antian_631697391706231 The Argus series don't have the tracking feature. So we may not able to add this feature to them. We will also add Tracking schedule to the Battery TrackMix.

In our plan, we may add the preset feature to Argus PT - 2K. Stay tuned!

Hi, y'all,

Big news here! We will join CES this year.

You can meet our products and representative at CES from January 5th to 8th. Are you ready to meet us?

Subscribe now: http://bit.ly/3uiQ5KB

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Five winners selected randomly will get their favorite product for FREE!






Reolink at CES 2023
January 5-8, 2023 | Las Vegas, US
Booth 53226, Venetian Expo, Level 2, Halls A-C

What is CES?
CES is a trade-only event for individuals 18 years of age or older and affiliated with the consumer technology industry.