Posts made by Reolink Fiona

@user_609453185212474_609453185212474 That will be a good request. I will forward the request to the product team for evaluation.
BTW, we have the skin for Go/Go plus currently. You can have a look here, https://store.reolink.com/accessories/.

@mikedamon3793_461181647225040 Yes, find it via (system>>general) with the latest NVR firmware.
Download the firmware here, Download Center – Reolink.

@user_626007129198624_626007129198624 I have helped contacted the sales team about your order. There are some issues with the package logistics. Our colleague will contact you via email soon. Please pay attention to your email box.

@user_612681119584296_612681119584296
Hi there, I would like to explain something to you.

The NVR and the connected cameras are one. So if you want to view the cameras on the APP/Client, you just need to connect the NVR using the NVR UID.

If you want to connect the NVR camera as a standalone camera, you can connect the PoE switch to the same router as the NVR instead of connecting the switch directly to the NVR. In this way, you can add the cameras to the APP individually.

If you set the password for the individual camera first and then connect it to the NVR, you need to input the password of the camera on the NVR monitor. You can also set the password for the NVR. Guide to set the NVR password: https://support.reolink.com/hc/en-us/articles/900000665623-How-to-Enable-Disable-Password-via-Reolink-PoE-NVR

You can let me know if you have any questions.

@robert-leyzerovich_519547077562499 I will push the sales team to prepare more stock! I will let you know when it is available in CA.

Hi everyone!

Are you waiting for the Duo 2 ＋ Floodlight? Duo Floodlight's preorder is open.

Enjoy a 4K 180° wide and clear view with the Duo Floodlight!

Order now!

PoE: http://bit.ly/3UsosKt

WiFi: http://bit.ly/3Gg5fHO

Hi all,

Thank you for your support in the last doorbell preorder. The doorbell will be sent to you in these two months. Stay tuned!

Now the 10% OFF preorder opens again in US/EU!

Order Now: http://bit.ly/3ObAOEr

@anynamewilldo_447865868574943 Hi there, now the pre-order of Doorbell is open. You can check again, https://reolink.com/us/product/reolink-video-doorbell/.

Hi all,

Besides the 180° view, how about adding the bright floodlight?

4K PoE Floodlight Camera with Dual Lens for 180° Field of View is coming next week!

Subscribe here: http://bit.ly/3trgaq8.

@thornton_620874794598455 Hi there, you can add extra cameras to this kit. But the cameras in the kit can only work with the NVR and it records to the HDD. If you add other standalone cameras to the NVR, you can put an SD card into the camera.

@colovin_541922116624611 Now there is a new firmware. Can you try to download it here? Download Center – Reolink

@email_525317533946102 Hi there, you can try to send this photo to our support team and we will help further check for you. You can try to submit a request here, Submit a request – Reolink Support. If you have any problem, please let me know.

@balimelón_362138258030731
I hope this can help.
The switch of the mobile app and the switch set by the CGI command are not completely equivalent. To receive push notifications on your phone, you must turn on the push switch on your phone.

If you turn off the switch with the command, the switch of the mobile phone will also be turned off, but if you turn it on again with the command, the switch of the mobile phone will not be turned on, and you need to manually turn on the switch of the mobile phone.

@user_610927526518900_610927526518900 Do you also connect your camera to the APP? In the latest APP v4.33, pet detection is enabled by default.

You need to do the settings in the APP to disable the pet detection. You can uncheck the "pet" in the push and record schedule and you can also set the pet sensitivity to zero.

Hi, y'all,

RLC-823A 16X, a PoE camera with 16X optical zoom, is on limited pre-order in the EU/US now!

A stronger zoom capacity can offer you sharp details at a greater distance.

Preorder here, https://bit.ly/3WMfGIX.

@matt-english_257716806459606 Thank you for your tips. You can try to attach the link again now.

@eric-jackson_493359924367559 Hi there, we have found the issue and it is caused by a new feature, the recording schedule switch, on the NVR. But this button is not available on our APP/Client. So the setting is not synchronized and conflicted. Now the solution is to enable the record and record schedule button on the NVR UI or Web UI. We will update this feature in our APP/Client in the future APP/Client version.

@user_626054819581980_626054819581980 Now is available for preorder in the EU/US. You can preorder here, https://reolink.com/us/product/rlc-823a-16x/#specifications.

@balimelón_362138258030731 Hi there, there is some problem with the command you used. The symbol after -d is a single quote. You can use this one.

curl -H "Content-Type: application/json" -X POST -d '[{"cmd":"SetPushV20","param":{"Push":{"enable":1}}}]' "http://[NVR_IP]/api.cgi?cmd=SetPushV20&user=admin&password=[PASSWORD]"

Parameter:
"enable" means the main switch and scheduleEnable means the switch of the NVR channel. Only when enable is on can scheduleEnable take effect.
For example, if you want to enable push, it can be "enable":1. "channel' is decided by you.

[{
        "cmd": "SetPushV20",
        "param": {
                "Push": {
                        "enable": 1,
                        "scheduleEnable": 1,
                        "schedule": {
                                "channel": 0
                        }
                }
        }
}]

@christian-meneghini_543174703677572 Sorry for the late reply. The 12MP camera in the NVR kit doesn't have the UID and it is designed to work with the NVR. They will record or send alarm when it detects the person, which is the same as the standalone camera.

For the availability of the RLC-1212A, it will not be available this month. Thank you so much for your support!