Posts made by Reolink Fiona

@joseph-chircop_497308027822318
Thank you for the suggestion. I will try to convey your suggestion.

You can also check the IP address of the current users on the Client. Setting->User management

@john_350143387672724 You may need to contact our support team asap for further check. They will help with this specific case. Submit a request – Reolink Support

@gmac71624_538988406644942 Thank you for the finding! I have contacted our Client team to see if there are any possibilities.

@wiredcharlie_371267279483131 You are correct! Thank you for your careful finding!

@joseph-chircop_497308027822318 This coupon can be used on the E1 Outdoor.

@big_ted There is no new firmware for the DUO camera now. So you can't find it on the download center currently.

Hi friends,
Big news here! We are thrilled to launch our new brand KEEN today!
 
KEEN is a new sub-brand of Reolink. We are committed to building high-quality trail cameras that are designed for outdoor scenarios and activities.
 
Reolink always focuses on the user's needs. We find that many users use Reolink’s featured 4G products, the GO series, to detect the wildlife because of its PT view and feature to live streaming in the APP. Also, more and more users want the invisible IR light and camouflage skin to disguise the camera in the bush.
 
In order to meet the needs of more users, making good use of Reolink’s excellent outdoor technology accumulated over time, we launch a dedicated brand KEEN and plan to release a series of leading trail cameras.
 
On June 28, 2022, we will release our first product, KEEN Ranger PT, exploring nature anytime with 360°live streaming.
 
“Explore nature, KEEN with no limit.” Here comes the #keentoexplore campaign!
 
What:
1. Join our Facebook Group/Community.
2. Comment where and what you want to install and use the camera.
3. Valid till June.24th.
 
We will randomly select three winners from the social media mentioned above, and the more you engage, the more likely you will get a free Keen Ranger PT+Solar Panel!
 
Links:
Facebook Group: https://bit.ly/3NpJdmD   

#keentrailcamera #keentoexplore



Edit:
Winners have been announced! Please check this post, https://community.reolink.com/topic/3688/winners-announcement-for-the-keentoexplore-campaign/1.

Hey Reolinkers!

The new version of the firmware download center is ready! Have a try and hope you guys will like it!

Any feedback is welcome!

Link to firmware download center: https://bit.ly/3ajQ8yP.

@hc02225_520896297398435 Hi, if you haven't initialized the camera at first, the SD card will only record the motion event at default. It will record the motion events both to the NVR HDD and the SD card at the same time. If you want to record the continuous recording, you may need to use the PoE switch and then change the recording setting for the standalone camera.

@ali-al-marhoun_507376328118415 Have you upgraded your RLC-823A firmware to the latest version v3.1.0.956_22041511?

You can download it here, https://reolink.com/download-center/. I hope it can solve the guard point issue. If you still have issue, you can submit a request here, Submit a request – Reolink Support.

@joseph-chircop_497308027822318
The 4.30 APP has been released in the google play store gradually.

You can download the APP 4.30.0.06 here, https://drive.google.com/file/d/12ViyUiG85D82BKJpG_x4Tib3bGAXUHy0/view?usp=sharing.

If you have any feedback, you can let me know. We will consider the APP test in our community. We will evaluate it. Thank you for the request!

@ex-nerd @Sylert_84639838843098
Thank you for the feedback. If you still meet some situation where the auto-tracking doesn't work well, you can send the video to the support team and our tech will improve the tracking based on the video. Submit a request – Reolink Support

@kaj-luukko_534792714260706 @John_350143387672724
The Time-lapse works on the camera itself.

Now we can only start, stop and download the timelapse in our APP. In Client v8.8, we will add the timelapse function. We will make an announcement at that time.

@iwillbros_539127077323002 Thank you so much for your detailed explanation. I will forward your request to the product team to seek possibilities.

@crimp-on_62210811129 There will be a list to choose.

Hi all, we are upgrading the Firmware Download page now. This upgrade is mainly to make the page more user-friendly. We will reopen it asap.

Edit: It can work now. Any feedback is welcome!

Wifi camera can be easily installed inside and outside your house without messy cabling! What kind of Wifi camera do you like best? Indoor or outdoor? PTZ or vandal proof?
 
For the Wifi camera lovers, I have applied the Exclusive 8% Coupon for the wifi camera(excluding the battery version) this week. Special gift for our Community!
 
With the 8% coupon and the website discount, you can get up to a 23% discount.
 
For example, the RLC-511WA is 12% off on our website. With the coupon, you can get a 12%＋8%＝20% discount. (Yes! 20% off for the Smart wifi camera with spotlight and 5X optical zoom!)
 
--Coupon Code: cmreo8fGN
--Country: ALL
--Expire Date: Jun 12nd at 23:59 (local time)
Buy via https://bit.ly/3PUsFEH.

Limited used! Hurry up to buy! 

@ken For the tilt issue, I have talked with the product team and it may be the camera firmware issue. Can you send some information to the support team to have a further check?
-Camera system information
-Dual Wifi or not?
-Camera PT video

Submit a request here, Submit a request – Reolink Support.

@useless-box-reo_491212164313322 We will give the specific models of the NVR when the doorbell is released. Now the doorbell is still testing. 

@email_525317533946102 Hi Steve, thank you for your feedback. I will try to collect more feedback about this.