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  • I just downloaded the Reolink software for the RLC-410 (7/20/17). The camera does not have an SD card, movies are saved to a Windows computer hard drive. I can operate the camera well, and view a real-time feed. However, the camera is saving the video files as *.mp4 on the hard drive. Where is Trans
    | Guest
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  • Can you bring back the "Push" toggle on the main screen? It's easier to disable the camera notifications rather than going into each camera and accessing the toggle from there. Better yet create an option to define profiles so that I can disable/enable push/email for my various cameras. It would be
    | Guest
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  • I was wondering if I could get some additional assistance with setting up FTP. I read the guide but I'm still can't quite figure out how to get it to work. I have a windows 2012 server that I want to save the recordings to and 8 RLC 410 cameras. For the ftp tab under network advanced do I put the IP
    | darccloud92_53223525997
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  • Even when I set the sensitivity level to its lowest setting, I get constant false positive motion alerts. It's almost useless. Is there any updates coming soon that will have Smart Motion detection. Like the ability to recognize a human work car. When each spec of dust sends me an email it is pointl
    | David_57302039458
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  • I purchased the RLK4 210WB4 and I installed it without a problem. My wife and I downloaddd the app and were able to view all 4 cameras with no problem. Last night we started to get the connection failed when we tried to check our cameras on the app. I have reset the nvr, I have reset the modem, I ha
    | mkochie_56183147693
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  • I have an event that I need to save. No matter what client I use, the footage won't download. My Android app is useless; the MP4's won't play. When using Windows client, I get the footage from 20:00-20:45 and 21:00-22:00. The footage I need is between 20:45-21:00. When I use the NVR's Reolink Client
    | TPauli1176_57127898942
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  • When I run the Reolink client for Windows, it's very stable while running in an active session. However, if the PC goes into sleep mode, upon re-awakening, the client will soon crash (within 5 minutes or less), recordings to the local drive (not the DVR itself) will cease, and the software has to be
    | Guest
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  • I have an issue where we have pre record checked on our system, but it seems everything gets recorded mid action - I would prefer to have this recording start at least 5-10 seconds earlier than it already does, but there is no setting that lets me do that. Anyone know how?
    | Guest
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  • I installed the Reolink Android app on my android box which is connected to a 720p TV. The problem is that when I switch to the live view, the bottom part of the picture is cropped out. Additionally, the controls at the bottom of the screen do not appear, because they are outside of the view. Conse
    | Guest
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  • Hi, Until today, I still not sure the use of this feature "Anti-Flicker" on the software. Can you explain to me in what situations is this useful to set? Thank You. Selection_015.bmp
    | FongJeng Kum_34673838378
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  • Hi, setup a new Argus camera no problem with app, I cannot get the camera to be detected or added manually into the client software, on clicking search it isn't displayed or if I add manually it says login failed. I can ping the cameras IP address and know IP is correct as I have set a reservation o
    | Guest
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  • I'm using a windows 2012 server and whenever I clicked to have the cameras record the program would immediately freeze and I would have to close it, but the cameras would record while frozen. I enabled the scheduled records and the same problem happened, the cameras start recording but the program i
    | darccloud92_53223525997
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  • Hi, I am having issues connecting over 4G to a variety of cameras in two different locations. Basically it takes an age for the connection succeeded message to complete on the individual cameras. I have checked the 4G connection and it's faster than the broadband I have so shouldn't be an issue, h
    | wictod_45423083358
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  • The ability to drag and drop or reorder streams on the home screen of the camera app would be nice. E.g. I added a new camera so it now shows below my previously added cameras, but I actually want it higher to the top. Currently the only way to do that would be to delete the higher cameras, then re-
    | npcarling26_28371092250
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  • I can connect fine when I'm on wifi, but as soon as I leave the house, I can't connect. Remote connections worked fine when I initially set it up, but all of a sudden it won't connect. I tried adding/removing the device from the app and that didn't help.
    | Guest
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  • Hello, please excuse my bad english. I bought a Reolink RLC-422. This I get not set up on my Qnap. The camera is in a different network like the NAS. These are however connected by means of a VPN. Via the VPN I also come to the web interface. When I set the camera on the Qnap I get the message: "
    | Guest
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  • I am trying to set up my Blue Cherry DVR to use my 5MP prototype with some of my other camera's. I have attached what I have used to connect to it but it is not working. Can someone give me the ONVIF settings for this camera. The 5MP prototype is based off the RLC-411ws BlueCherrySettings..png
    | Guest
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  • Hi, I have seen a new update for IOS is available and in the Descreption I read status Led On/off for Argus, Keen, C1 and C2 I feel so happy to read this, but i doesn't find the function/button/..... I use IOS 9.1 Help me, please :) The new look and Timeline is much better. Great work.
    | der.kohli_43923489157
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  • Hi, I just got a 410, and have been pretty impressed. I'm on a Mac and connect to the camera via Chrome and Safari. Only minor gripe that I have is that in Safari, I get a "Download Flash" button in the video viewer. I don't have Flash installed and Chrome on the same Mac works just fine. This tells
    | Guest
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  • As the title states - I'm not able to turn motion detection on or off in PC client software 7.2.2.7 on my RLC-411WS or RLC-410WS. I installed / uninstalled it several times. Windows 10 PC. Rolling back to previous version client software restores that feature. Does anyone else have this problem?
    | Guest
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