• Do the cameras/NVRs have encryption of any type when being viewed from the mobile or desktop applications? The web browser only uses HTTP, so no encryption is being used there. If not, that means the mobile app would be passing the username/password over clear text each time it logs in.

  • Dear all, can you help? Trying to upgrade my 8 channel NVR which is on the latest firmware from 4TB to 22TB is this possible? When the NVR tries to formate the 22TB, it fails!

  • Hello, I have two questions: I just bought a Reolink NVR 36. I like it. I installed one HDD Seagate 8TB working fine. If I buy two more HDD and install them, I'm wondering how they work. With three drives does the NVR keep recording to drive one til it's full, then switch to drive two, then dri
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  • Hi, I'm trying to get the new webhook working in de the new firmware update. When I test it, I get this error with every url I try: -1: Unknown error. Please try again. Any idea? Thanks!
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    So I've been fiddling with the settings but I've yet to get my Wifi Plugin doorbell to record to SD card in 'clear' full resolution.. Everything saved to SD card is fluent'' quality.. Technically I want it clear' on motion detection recording but... What am I missing? I've left it 'full /clear' whe

  • First of all, I apologize for my terrible English. I'm from Brazil and I'm using Google Translate. Well, the thing is that on my smartphone (Android), the notification screen that someone is ringing the doorbell only appears if I have the app open at the time the doorbell is ringing. If the app is

  • I have a weird issue with my wifi doorbell camera. My camera's are on the main network and my home assistant is on an IOT network. I am able to see my POE camera's in home assistant but not my wifi doorbell camera. Also, if I block internet access to all my cameras via a firewall rule and log into m

  • Hello, I just installed a Trackmix POE camera a few days ago. I don't understand why the image of it, every night, shows "snow", there is no snow, real snow, falling at the time of the screenshot. This even creates a lot of false detections. I attach the screenshot as an attachment. It seems that I

  • Hi There. I manage accounts from multiple companies, and one has been inviting managers to the NVR using the QR code to share. Apparently this is device specific and not paired to an account. For instance I can log out of my Reolink account on my phone, and still have remote access to all the NVRs I

  • Simple issue, I hope. Connected a new Reolink Video Doorbell to my network, NVR connects fine first time, but i cannot add it as a standalone device. Passwords (default or user) are all incorrect across different devices. I need the standalone setup working to to access chime features in Alexa/Googl

  • About to put all this Reolink kit (multiple cameras, home hub and doorbell back in the box and return it - it’s been one issue after another). This time, the home hub won’t play a doorbell chime / noise. I’ve had it on and off, multiple times, toggled the homehub chime setting on and off and still

  • Why is there no fast forward button on the reolink desktop client? I can fast forward on the NVR, buts its easier to use the desktop. So where are the buttons? I dont want to have to watch everything on playback, just FF to the incident I am looking for.

  • Hello I am trying to switch to the quad view mode but I don't have the Display Mode button on 8.12.1 and newest firmware. Was it removed because 8.11 announcement said it was added? If it was removed then can someone share 8.11 please? The only reason I bought the camera was for the quad view.

  • Hi all, Reolink App v4.43 is here! Exciting features like Calling via Doorbell Ring and Motion Track are included! Download now on Google Play or the Apple Store, or click the link: https://reolink.club/APP443-COM Note: The APP adopts a grayscale release strategy so that the update time will differ
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    How do I change the network SSID and the password for my 7 Reolink cameras???? I remember how I entered that information when I first set up the cameras. But now, with them all set up and working, the network SSID and password are soon to change... How do I change that information on all 7 camera

  • I have a RLN8-410 NVR with 4 cameras, set up with WiFi connectivity. The playback feature worked well with remote network access until about 2-3 months ago. Now I just get the spooling wheel when I attempt a remote access playback, it never catches up - just spins. Do I have a setting wrong, is t

  • New Reolink user/customer... In-case it helps anyone else.. I downloaded latest Client for Windows and was getting audio from added camera but no video; rebooted; enabled disabled hardware acceleration; still nothing... Found this link looking for old versions: https://support.reolink.com/hc/en-us/a

  • I want to put an Argus PT approx 250 feet from the house. It keeps disconnecting. And is hard to connect to. What can I use to get this cameras signal to be strong at the house? I have tried using a Ubiquiti Nanostation Loco M2. But doesn't do anything for transferring the signal. But I may have not

  • I have had my Reolink NVR for over 2 years. In the last week my Android phone has stopped receiving notifications. In the app "Push Notifications" is off and when I try to switch it on I get "Operation Failed". I have tried uninstalling and reinstalling and various other "solutions" found online

  • Is a plan required to access an E1 Outdoor Pro remotely via the Reolink APP? What happens when the plan expires i.e. does the camera claim it is disconnected?
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