Posts made by big_ted

@reolink-fiona
No, just has auto upgrade. The manual part is missing.
Every other camera has it
P.s I am running latest beta pc client

@joseph-chircop_497308027822318
I only have the option for auto online upgrade, not manually loading the firmware file. I am also remote accessing the camera, so maybe it is that.
Will try from the same network next time im there

This is most likely my user error, but how do we update the trackmix firmware?
I cannot see a way either through the app or via PC client nor can i find any specific instructions.
Thanks in advance...

@nomahisssss_477125106348271
I believe this has been used in some marketing materials to date, so I think it is something coming soon.

@joseph-chircop_497308027822318
yeh im not sure what was fixed, or what had changed, but on a samsung s21 and s21 ultra i noticed a considerably faster load time of the app and camera connection. Could have fixed issues with my phones, dunno. but so far so good.

@joseph-chircop_497308027822318
I just got the new android update. not sure if just me, but its the fastest version ive had. open and loads camera stream very fast.

Updated and so far running well. Have re-enabled hardware decoding and so far stable.
video a little smoother so far.

@user_610927526518900_610927526518900
Have you tried unchecking Pet in the surveillance > record?
or is the tag that keeps re-enabling itself?

Can we please have the hardware decoding feature in the client/apps switched to off as default?
it seems that so many people have hardware compatibilty issues with their devices, so would make more sense to have it default off and then can be manually switched on.

@wickyup_628533873446932
in the camera settings you can set which detected motion will activate recording. Currently have an internet outage where my camera is so will upload a screenshot when its running again

@user_627808207130635_627808207130635
Generally yes, but there can be limitations on the wifi dongle and performance/reception that can determine if it will work.
What dongle and camera are you trying to use?
Have you confirmed if there is good reception?
some cameras may also require to setup via a cabled lan and then connect to the wifi network.

@gadgetjim57_270452819845297
I know some electrical suppliers have a spray that is suitable for all the circuit boards to waterproof them, maybe they also have a sealer for where parts join in the camera. Otherwise a hardware store should have a silicone sealer that would work.
was it just condensation in the camera or it actually filled with water?

@user_610927526518900_610927526518900
Thats a new one.
Have you tried the newer firmware for the camera? v3.1.0.956_22041503
That may fix the issue. Pet detection should be able to be switched off.

Horay, my Reolink Video doorbell Poe has arrived. Havent had a chance to install and get up and running yet, but have opened and checked it out.
See photos below.

@user_585783633887262_585783633887262
This is also something that I was wondering. I have no need for them either, but still unsure what reason someone could need them.

@schanen-lyons_552815606821084 Email tech support and they will be able to send out the latest versions.

@big_ted
What's New
1. Updated the Web Client
2. The device name for the camera is not allowed to set to blank
3. Support setting time when the camera is connected by ONVIF (including time, time zone; DST setting is not supported)

I have just rechecked for latest RLC-811a firmware and noticed that a june update has just been added. Previously was V3.1.0.956 and has no just changed to V3.1.0.989
but i had checked a few or 2 ago and this was not here. Unsure on what changes have been made but thought unusual that an update was made available months after release?

@moragtekk_533858579546346 The auto update in the client is not a currently working feature. will be activated at a later date.
Best to check at https://reolink.com/download-center/

App has landed in Australia, working fine so far, no issues - running on Samsung s21 and s21 ultra (Hardware decoding off)