Best posts made by joseph_1979

@big_ted I am going through this with my Argus 4 Pro. Seems customer care is based on AI posing irrelevant questions.

@williamjjames65_518880897646817 Client uses old DirectX dlls. So now you have client working on both OS. Note that if you use the client from an external network, viewing is always defaulted to fluent and you have to change it to clear. This is due to the P2P Relay server bandwidth offered by 3rd parties (Azure/AWS) and this is not infinite and free.

@big_ted I have almost the same situation. I have two battery operated DUO 2 and they have different fw. I told them to push me the newer fw on one of them. They told me that the installed version is the newer. I told them not the case as can be seen from the compilation date and the index value. They need to understand that some of the customers are quite technical, some are engineers with Master degrees and lots of experience.

@user_833789011820780_833789011820780 Do you encounter this when you are on the same network as the cameras? I did notice this when I am on 4G but when I am on the same WIFI I don't have the issue. So it seems to be a transport one.

@sams-sealcoat-and-striping-llc_757408999772347
Well there is a reason for placing Solar Panels in northern hemisphere towards the true south (and in the southern, true north). Usually this is the best direction because solar panels will receive direct light throughout the day.

There are a number of factors influencing the charging of batteries amongst of which is temperature. Batteries stops charging when the temperature is below 0 C. I will not delve in the chemistry....

Moreover if the camera is in high traffic zone then the solar panel current output may not be enough to charge it. You may say, well I will install a higher wattage solar panel. This won't solve your issue as the charging current is limited by the circuit on board of the camera. The solution would be, if possible, to replace the battery cameras with plug in models (POE or plug in). Battery cams are better than having nothing but for optimal security one opts for POE. No disconnection, 24x7 recording, immediate log on, etc.

If I am correct you seem to have a 4G cam and a battery cam. In case of the 4G ensure you have good 4G signal with upload speed of at least 12Mbps. And when using your smartphone ensure your download speed is at least 12Mbps. On 3G you shall experience issues as the bandwidth is much lower.

For the WIFI cameras ensure that the signal is strong and the upload speed at the camera location is at least 12 Mbps. You may install ookla from playstore and check it out. If your camera is connected to 5G then try to connect to 2.4G band. This has lower wavelength and subsequently longer range.

@phirephoto_633457091563556 yes...in each channel to access individual cams.

@chopstix So yours is dc powered. That's why it has tracking.

@nzx resend email. Normally I receive a reply within 48 hours.

@denverbenve73 Some of us (we do volunteer work :)) are experienced engineers working in the fields of Telecoms, networking, software, design and commissioning large networks worth millions of Euros.

You have two options:

1. Use VPN. Install a VPN server (which shall act as a relay) on your PC at home and use VPN client on your devices to access it remotely. When connected you will be part of the home network and you can access all cameras and NVR.
2. 
   
3. Use DDNS. This is Dynamic DNS which solves the problem of changing residential IP addresses by associating your address with a consistent domain name without the need to buy a pricey static IP. If you want to access your Reolink cameras and NVRs remotely through the domain name, you need to use DDNS. Ensure you enable http or https on the NVR. You can use the DDNS on each camera if you wish (except battery I guess). Get the DDNS accounts from https: //www . noip . com/ for free.

You can find more details on the Internet or YouTube. If you have questions just let us know and we will reply in our free time.

@kylimo_837175850053876 what do you mean by pictures? Can you paste a screenshot?

@user_709297619894472_709297619894472 Rather than locking can you block its mac address on the farther AP?

@user_790914341261457_790914341261457 Check this link https://www.reddit.com/r/reolinkcam/comments/17ymn6g/playback_on_reolink_app/

Still needs improvements which we have asked Reolink to implement.

@lemue_73398283825307 Good choice. Higher vertical FOV compared to the DUO 3. I have two DUO 2 and they are fully exposed to rain and sun and never had any issue.

@big_ted Not yet available on their Download Center. It shall include the latest (eg HUB) and any near future releases.

Access denied : https://home-cdn.reolink.us/files/client/electron-release/reolink_setup_8.16.8.exe

@pfurrie_352983526531236 We have been requesting this for all products irrespective if poe, battery etc.

I used this site to see what has been released.

https:// github . com /AT0myks/reolink-fw-archive

Had to include spaces as site prohibits me from adding URL.

@crimp-on_62210811129 I tried to manually download it from their server and got access denied.

@big_ted Here it is

1. Doorbell and Chime connection supported.
2. Time-lapse recording for Altas PT Ultra supported.
3. Repeater connection supported.
4. Other known bugs resolved.

waiting for the HHP version :).

@big_ted Not yet available in Europe. In Ozzie, you are on the highest priority :).

@yhwhelrey0_283227603075227 Note that most settings are on the cameras and so this should be fairly easy. Connect and scan.

@big_ted thanks a lot. There is the zero now :).