Best posts made by joseph_1979

@andyl_899356171509953 it does record to both SD and the home hub. If camera is stolen then you have the videos in the home hub. To see the video in SD you need to remove it from hub. Reolink are wotking on a solution to allow users to see cam and hub videos separately. Similar to an NVR when cams are connected through a switch.

Update on 08/01/25: Now Reolink are have update the fw of a number of NVRs whereby now they bridged the switch and I assume you can access the camera directly. I cannot say this with certainty as I do not use NVR. I use SD, ftp and HA.

@rockcock_637337742590075 We have already provided these suggestions to support. However, it would be helpful if you will submit your requests to support on support @ reolink . com. The more requests they receive the higher the probability we see them implemented.

@reolink-alyson Time flies too fast. So we were 16 years younger :). Keep innovations coming and listen to your esteem customers.

@maxuline Thanks a lot. I have subscribed to be informed once a new fw is available for all my cams. I didn't receive any email and so the service is not working.

Installed. They should have added the pet detection, 5G preference, etc. These are routines which have already been deployed on other units. So most of the coding has been done and tested.

The network issue was that if there is a power outage on the router, there are instances where camera won't connect to the WIFI. I had this and did report it several times.

@mlodge87_607028518432873 And if you use the PC on your home WiFi, you have the same issue?

Which cameras you have installed? Did you try to switch off mobile data and connect to the home WiFi? Did you try to connect with fluent rather than clear mode? Do you have the latest version of the client on the smartphone? Do your cameras have the latest firmware?

@kimchigun On their website (https://reolink.com/product/elite-floodlight-wifi/?srsltid=AfmBOor68-R7iD-whN5q-2DVUGbrnQm0KeDnXhcKAsvblYwKd3NrQGat) we see the WIFI version. It makes sense to have the POE+ (>20W) version.

@maxuline I got it from support. Email them at support @ reolink . Com (delete spaces as site doesn't allow me). Fw version depends on hw version. Mine is older than yours. I won't think that they will add further features to the rlc511wa. They add the pet detection on rlc811wa.

@user_678736611209466_678736611209466 Can you paste a screenshot? I am away but once I get to my house I will upgrade it.

@reolink-alyson Looking forward to see how accurate this AI video search is. Following this we hope to see face recognition.

@maxuline I did install it for several weeks now and so far no issues. However, I moved it to an area where only persons can be detected.

Update: I did have installed an RLC-811WA in the location of the RLC-511WA. RLC-811WA has lower vertical FOV and of course a better definition since it is 8MP. However, I am having some issues with its WIFI stability. When there is a TCP retransmission the audio stops for a few seconds and sometimes the frames freeze. WIFI at this location is absolutely strong with 250Mbps/100Mbps and have other WIFI cameras in the vicinity and they have no similar issues. I told them that why you implement TCP as transport for Video and audio especially when using WIFI. I forwarded them traces indicating where is the issue.

@ken_197973053927635 It's beyond the reach of any powerful extender like TP RE650. Try to search for solar Nanostation as suggested by Chopstix.

@chopstix It's the Elite WIFI added to the floodlight.

1. It's 8MP (5120x1552) per lens @20 fps.
2. Forget the DUO 2 wide VFOV. Technical specs states VFOV is 59 degrees but I guess it's a bit lower. We have been requesting for a wider VFOV since the introduction of DUO 3. Between 70 and 80 would be ideal. Maybe due to the cmos sensor they are using or some resource limitations.
3. POE version not yet released and a lot of customers are waiting for this model.

@chopstix You will learn and teach

@lekkoferreira_866142292218072

This is the way it has been implemented. This is not a calling feature but rather a push message notification. I have been telling them to implement it using VOIP (like what competitors have done) or XMPP. But so far no feedback.

@user_880405136908475_880405136908475 I suggest you to submit your complaint to support on support @ reolink . Com

Since you have adjusted the day/night slider and there was no effect then it can be a fw issue

@boyd-s-it_447348353847436 you need to change credentials of the NVR as you have shared with him the admin account.

@thierry_835077729128592 votre configuration est tout à fait correcte. Dans le cas où vous ne pouvez pas connecter la caméra au hub domestique, vous avez perdu la connectivité directe avec la caméra. Par conséquent, votre accès se fait uniquement via le hub domestique. Pour accéder à la caméra, vous devez la supprimer du hub domestique. Espérons qu'un jour ils nous permettront d'accéder aux caméras de la même manière que le NVR. Par ailleurs veuillez noter que les vidéos stockées sur la SD ne sont pas synchronisées avec celles stockées sur le hub domestique. c'est-à-dire que si vous éteignez le hub domestique et qu'un événement est enregistré sur la SD, lorsque vous allumez le hub domestique, cette vidéo ne sera pas transférée au hub domestique. Nous espérons qu’ils résoudront ces deux problèmes. Quand... je n'en ai aucune idée.

@pierre-gielen_288801745879289 NVR and cams have to be on same subnet.

@reolink-cam_813700743893181 Kindly submit your request to support on support @ reolink . com. The more requests they receive the higher the probability of seeing it implemented.