Posts made by joseph_1979

@user_708234356568235_708234356568235 Good.

@ella-boo-bella_396810348597438 Storing to micro SD and cloud are totally independent. Check this link https://support.reolink.com/hc/en-us/articles/360009533274-Introduction-to-Cloud-Storage-and-SD-Card-Storage/

And follow this to bind cameras to existing cloud account https://support.reolink.com/hc/en-us/articles/360008584054-How-to-Bind-Reolink-Cameras-to-the-Existing-Cloud-Account/

After binding them go in front camera and watch the recorded clip on the cloud. Just ignore the test for the moment.

@back-yard_689485145616589 Use the Multi View icon on bottom right.

Follow this link https://support.reolink.com/hc/en-us/articles/4415025489049-How-to-Enable-Multiple-Windows-Display-on-the-Reolink-Client-New-Client-Video-/

@dalewilton_272917523386496 RLC-522 has been discontinued and has been replaced by RLC-822A. RLC-811A is a good choice. I have the RLC-511WA for 3 years and never had any issue and did never missed a detection. It is well worth considering if you are looking for a reliable and high-quality surveillance solution and the price is very reasonable. It does almost everything imaginable except for Pan and Tilt.

To compare the various camera I suggest you to check this link https://reolink.com/comparison/ and see the specs of the cameras side by side.

@burkm_172321696190677 You are right to ask. We have been requesting Reolink support to keep the download center updated with the latest stable firmware and possible with all the firmware developed for each model. The same applies for the clients. This is a simple job and won't entail a Phd :).

The more organized you are the more trust customers have in YOU.

@koolpaul009_676255919816906 Haven't heard of. I did too like to have this feature on this fantastic model. Anyhow I suggest you to send a request to Reolink support.

@user_708234356568235_708234356568235 Don't check firmware update by clicking update from camera. This is not working. You need to visit Reolink download center or better email support. I assume that you have checked that the audio is recorded by watching a clip either stored on a micro SD (if you have one) or ftping the file to an ftp server.

I didn't see any note related to audio in the firmware released on this model so far.

@rayan_585746540589103 It would be appreciated if you do a request to Reolink support. The more requests they receive the higher the probability of being implemented.

@joseph_1979 Thanks Ted. Reolink should implement this at the earliest. Most brands have it now.

@wag-ranch_704751436066946 Indeed we are pushing Reolink to provide this feature across all AI cameras. This is solely software.

@user_707786580152481_707786580152481 Email support and they will help you out. I am on Android and can't help.

@s-stoessler_71959255531 You are a true honest Brit. As long as they are functioning and deliver what is expected then as you said...they are all superb.

@chimaeradave_483748154728698 Did you upgrade the Windows client? What is the current version? On the right had side window of the client, do you have the 4 cameras? If you select the 8/9 channels in multi view, will you see them all?

@heiko_529147784102023 For sure TrackMix and RLC 823A are pan and tilt auto tracking.

@heiko_529147784102023 Only horizontal tracking is supported by RLC-830A.

@myreolink_533265780207845 The NVR can work without HDD. It simply cannot record. The embedded Linux is on an eprom. If still under warranty I would suggest him to replace it.

@rollso_376624069636309 These are solved in the beta v8.11.0. Link provided below by another member. I am using both versions.

@user_707362998804703_707362998804703 Check this out.

https://reolink.com/product/reolink-go-pt-plus/?jumpId=product-carrier-table&_gl=1*7cohif*_ga*MzI3NTUwNzk5LjE2ODE0NTg4NjI.*_ga_4VKPYDFMG6*MTY4NzQzMzQ3OS4yMy4wLjE2ODc0MzM0NzkuMC4wLjA.#specifications

@lesstampa813_65244292645055 See if your camera is included in the list cited in this link https://support.reolink.com/hc/en-us/articles/360008584054-How-to-Bind-Reolink-Cameras-to-the-Existing-Cloud-Account/

@kni1m_241437029343391 Kindly direct this request to Reolink support. There are a lot of customers requesting the Linux client.