Posts made by joseph_1979

@don-gato_805086213865620 Excellent. We try our utmost to assist wherever possible though we are not the product owner....but technically we are quite good :). Enjoy.

@user_813314996531357_813314996531357 Good suggestion. Please submit your request to support on support(@)reolink(.)com

@maz_8193 So if you charge it through the USB and check the charging value, you find it 100%? You are still within the warranty period with Reolink. Send them an email on support(@)reolink(.)com

@denisvandendaele_832654132302042 Please submit request to support on support(@)reolink(.)com.

@don-gato_805086213865620 It is enabled. Can you add the device using the UID shown below the text? What do you get?

Ask your brother to download the Android client and tell him to swicth off the WIFI and add the UID of the NVR. If he is able to add it and able to see the NVR then the issue might be between your ISP and the ISP you are connected to.

Sorry for being late....too busy here with a number of projects.

@workoholicspam_335979423842535 For your request, I suggest you to email support on support(@)reolink(.)com so that they take note.

@vnmd Try to restore it. By restoring all the paramaters are set to their default value with the exception of WIFI configuration. If you still unable to get it operational then email support on support(@)reolink(.)com

@user_831986059370713_831986059370713 Try to email support on support(@)reolink(.)com. Maybe they will help you on how to source a white doorbell. If you are not in a hurry I will wait for the new one which shall be released shortly. It shall include package detection and have a wider vertical FOV.

@user_832155508748479_832155508748479 All POE and dc powered WIFI Reolink cameras can be managed by the NVR. However, battery operated cameras cannot be managed by the NVR and can ONLY be managed through their clients. Note also that there is no ftp functionality in battery operated cams and the only storage is on the SD and the cloud (against a subscription). But recently they have introduced a hub for the battery operated cams. Still new to me and have no details other than it can have a capacity of 1T (2x512G SD) and can take up to 8 cameras (battery, poe and dc powered).

@nbaaren_391415540195578 As a test try the one you have in your smartphone. Basically all should work provided you have access to the Internet (No M2M), be LTE and have adequate data depending how much you access it and download files.

@lavincent_313544291807444 Kindly submit your request to support on support(@)reolink(.)com. The more requests they have the higher the probability of being implemented.

@rsjmail_345653169406140 But this mainly depends on the mobile operator tariff and I do not think that this concerns any of the cameras suppliers. Try to opt for a 4G router and WIFI cameras. In this way all you need is one SIM.

@user_772567727153399_772567727153399 Use the Windows Reolink client and enable https under networks/advanced/server settings.

@aerofloat-aftercare_831110894997718 On Windows the select all is available

@user_831354871251164_831354871251164 As long as there is data then it should not be an issue. Remove your nano SIM from your smartphone and insert it in the SIM slot of the camera. Then use your Windows client to log onto the camera. Don't forget to get the UID as you need to input it when adding it to the client.

Have a look at this link to get an idea of how much data you need. https://support.reolink.com/hc/en-us/articles/360008997773-How-Much-Data-Do-Reolink-4G-Cameras-Need-in-Normal-Usage/

@tomsreolink I don't recall. Currently with fw updates they are disabling even the RTSP/HTTPS/HTTP etc.

@jimbrown-net Indeed. Enjoy the day.

@s-stoessler_71959255531 You're welcome. I am quite proficient in both the packet and circuit mobile core networks. It is fun troubleshooting issues on the mobile RAN and Core networks. Is the revolving restaurant on the BT tower in London still open? I had my lunches there when I had meetings with BT engineers.

In old 4G cam models, customers were asked to create a file with the apn deatils. So with the new mobile module and fw, this is being added in a similar way this is performed by the smartphones. About time...we are in 2024 :).

@jimbrown-net Well I am a programmer too and if it is dark..........then it should be dark all over. Sometimes I don't understand their way of thinking. Today I have reported an issue on the running time for battery operated cam whereby the counter value is no longer being collected by the P2P servers. The customer care emailed me asking me for appl version and camera fw version. I told her forward to senior support to fix it but again another email. They follow a procedure......

@jimbrown-net Never had Apple in my life :). UNIX, Solaris, Linux, Windows and Android.