Posts made by joseph_1979

@user_733569851515104_733569851515104 If you have Reolink cameras then go to Reolink Download Center and download the Windows/MAC client. Then add your cameras using UID or let the client scans for the cameras provided that client and cameras are on same network.

@frederic-fusillier_236807380766857 In case of battery operated cameras, only the PIR circuit is drawing current while the application is in cold state. So whenever the PIR detects an objects it runs the the application which analyses the object. Therefore from the time it detects movement to the instant it start recording, a few seconds elapse and so you may miss the first part. There are times that if the object get out of the field quickly, the camera won't capture it and then you will wonder what has triggered it. I have the DUO 2 WIFI battery operated camera and I placed it on the roof where the activities are rather minimal. To capture a few seconds before the camera has been triggered then you need a dc/poe powered camera which is constantly capturing. Their detection is based on pixel change rather than PIR and have longer range.

@paynesbaptistchurch_701495764971878 Yes, disable any motion in recording and push/email notification.

@ss4sgoku_239593250332868 I can fully understand you and we (customers) have been asking Reolink team to originate a VOIP call whenever the push button is pressed similar to what is being done by a number of competitors. They shall be implementing a different tone when the button is pressed but this is not what we are after. In a noisy environment or your phone is in the pocket a beep will not be sufficient.

Please submit a request to Reolink support to have VOIP call for the doorbell.

@mattsam_722200558489732 In live view you mean? Note that PIR sensors utilise the detection of infrared that is radiated from the objects that emit heat. Triggering the PIR is by moving across the sensing slots rather than approaching the sensor.

You needed a dc powered camera with pixel changes detection which have a range of 100 feet rather than a battery camera which uses PIR.

@glenn-george_395077210939556 Well Done.

@jaygo_370576055292153 If not pushed by Reolink support (mostly battery operated cams), just download it on PC and push it through the Win/Mac client.

@gaven_507857660539110 Increase motion sensitivity to 90%, Person detection to 65 and set the alarm delay to 0s.

@gaven_507857660539110 Sometimes the firmware of old cameras are not updated in the Download Center. It is recommended to check with Reolink support. Submit your request at https://support.reolink.com/requests/

@barentsea-skipper_732925001851048 I suggest you to submit your request to Reolink support on https://support.reolink.com/requests/ . The download center is not always updated to the latest fw version especially for old cameras.

@mattsam_722200558489732 From its specs we can see that the max PIR detection range for moving and living object is 10m. For vehicle it is up to 15m.

@ecri_153017360044193 The programmers programming the Windows client used old DirectX9 libraries and this has caused issues with video. I did mention this in my replies to members.

@clark_463039665144015 This is not secured.

@markarron9_504005354344625 First detection, identifying the object and then check whether the spot light can be switched on for the detected object. But this process is carried out in less than 2s. However, to get the exact timing you may email Reolink support and also include your suggestion.

@crashed-n-burned_319010346270934 The cameras have the be in the same network as the NVR.

So you have

1. All the POE cameras connected to the POE switch which is connected to the ATT modem (Public IP). Most probably here you have IPs 192.168.1.X.
2. The TP router is connected to the modem ethernet LAN
3. The RLN36 is connected to the TP router. Most probably you have more cameras connected to the NVR. Most probably the cams have IPs 192.168.0.X

So you have DHCP running on both the ATT modem, TP router and NVR (leave it auto). Disable the TP link DHCP and check again. Otherwise unplug the cable from POE switch to ATT modem and connect it to your TP router.

@blaise Did you change the WIFI configuration on the router like the SSID and password? If it is not a battery operated can you switch it off and on? Can you check the status of the small LED on the front? Is it blue/red/blinking? If you know the UID (from the info menu.....9527000.......) then delete it from application and add it again.

@jm_fort_525559425302685 Therefore I suggest you to make Reolink support aware of. Submit a request for clarification on https://support.reolink.com/requests/

@user_732206642348249_732206642348249 There is no alarm delay on RLC-520A? Please email support and see if they are willing to add it in a beta version

@lutzfechner_568138761842913 To ensure you have the most recent fw version, I suggest you to email Reolink support. They shall answer you within 24 hours. Did you try to install the client on an other PC? Which Windows version are you running? Are you running the client on the same network as the camera? If it works on Android then there is an issue on the Win environement.

@jm_fort_525559425302685 I have battery cameras and when plugged to the solar panel they shows 100%. If I unplugged it, the display shows 92%. I think that there is something wrong in the computational routine. I wouldn't care at all unless the level is less than 60%.