Posts made by joseph_1979

@phirephoto_633457091563556 yes...in each channel to access individual cams.

@circuloelectrico_831062064197803 is UID enabled or you use static IP?

@phirephoto_633457091563556 From the Windows Client log on the TrackMix, go to Networks/Advanced/server settings and you have access to the protocols/ports.

In recent firmware upgrades, https is restricted and one has to enable it through the Windows/Mac clients.

@don-gato_805086213865620 First check that the Trackmix and the NVR have the newest firmware. You can check them on their Reolink Download Center site.

Did you connect the Trackmix cameras directly to the NVR or through a switch? If you have connected them through a switch then you can communicate directly with the camera using the Android/IoS client.

@swrobel The only one I am aware of is the battery doorbell.

@denisvandendaele_832654132302042 it should work. Careful on the output voltage.

@circuloelectrico_831062064197803 Any firewall rules at the router side? Try to delete a camera from IOS client and add it again. Smartphone has to be on at least 4G.

@circuloelectrico_831062064197803 Ensure you have UID enabled as indicated below.

https://support.reolink.com/hc/en-us/articles/4411709788953-How-to-Enable-or-Disable-UID-via-Reolink-Client/#:~:text=Step%201.,off%20the%20Enable%20UID%20option.

https://support.reolink.com/hc/en-us/articles/900003743146-How-to-Enable-Disable-UID-via-Reolink-NVR-New-UI/

@denisvandendaele_832654132302042 Have a look at https://www.reddit.com/r/reolinkcam/comments/wlechu/solar_panels_and_power_banks/

@reolink-daisy Many thanks. Can you please check with your colleagues why the subscription to fw upgrades is not working? I subscribed to all fw upgrades for my models and never got an email informing that an upgrade has been released.

@rockjok7_62599473614 If the QR code sticker on the device is lost or blurry, you can still add it by manually entering the UID numbers. In this case, please tap input UID/IP under the scan window, choose UID, enter the UID of the camera/NVR and tap Next to proceed.

@jeff-tuttle Yes, it was implemented as you explained.

@big_ted Nice to see people participating and sharing their experience. The one who did the list of features provided a roadmap to Reolink for the next 5 years. This is what most of us are looking for.

@jmulls_307159895634091 Try to post this request on reddit reolink where there might be members who want to sell such units. I am a member too.

@jmulls_307159895634091 Yes, the DUO 2 have good audio. However, there has been an improvement in the E1 OD Pro in their latest firmware. But still there is still some underwater effect especially at low frequency. I informed support to improve it.

There is the DUO 3 now but I don't have yet one. However, I haven't seen any complaint on the audio other than the FOV is lower than that of DUO 2.

Ensure that before you purchase you know exactly your requirements. Thereafter go through the specs of the camera.

@jmulls_307159895634091 I confirm that I have the same audio issue with E1 Zoom and E1 OD Pro. Lately I got an RLC811WA and the audio was merely similar to the E1. It was improved a bit through a new fw but cannot be improved further. They need to improve the microphone circuitry or at least leave the same cct implemented on RLC511WA, Trackmix, DUO 2, etc.

@perriswood_823958003458250 Which cameras did you purchase? Are you using the recent Windows client v8.15.7?

If WIFI follow this link https://support.reolink.com/hc/en-us/articles/900004582323-How-to-Initially-Set-up-Reolink-WiFi-Cameras-via-Reolink-Client-With-LAN-Port-and-Without-Voice-Prompt-New-Client/#:~:text=Launch%20Reolink%20Client%2C%20and%20click,does%20not%20show%20up%20immediately.

And if you have the Android client, then follow https://support.reolink.com/hc/en-us/articles/900000518883-How-to-Add-Reolink-Camera-or-NVR-to-Reolink-App/

@user_838347292926089_838347292926089 bluetooth driver not included in the embedded Linux. Submit a request to support.

@user_834458668150999_834458668150999 Can you connect the camera to smartphone hotspot and see if you have the same issue? I still have 2 Argus 2 and never had any issue.

@user_838197611200748_838197611200748 Read my threads in https://community.reolink.com/topic/6726/unable-to-access-reolink-ip-cams-from-different-vlan