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@kimchigun I have been telling them for ages now. Their software is really behind their competitors. Both in features and robustness. Even the support needs improvement. It is not about quantity but quality. Better having fewer models with super enriched features and being rock stable.
@chopstix Hide your UID. I deleted the photo.
@chopstix Np. If the camera is connected through the HHP then there is no way to access it using the UID. But when you remove it from the HHP they can reach it. However, Reolink are working on having the possibility to access the cameras directly even though they are connected to the HHP. This is the same in case the camera is connected directly to the NVR. If, however, it is connected through a switch then it can be reached too.
@celina_867750978158811 Try with port = 465 (implicit TLS/SSL). Maybe Reolink cams won't send the STARTTLS. I am not home and so I cannot confirm this.
@chopstix you're welcome. We are here to learn and teach...
@160334357029011 Correct. In Multi-view they have removed the clear mode. They just left Fluent or Balance. I have requested support to provide the clear screen but had no feedback.
@mamymam2013_465350299701478 We, European, have different mentality and we seek professionalism in what we do. We consider criticism as a way to change direction and improve.
@das-dos_208145718501556 According the API v8 the following parameters are mandatory in command SetEnc.And so the curl command should be as follows.curl -s -k -X POST -H "Content-Type : application/json" -d "[{\"cmd": \"SetEnc\",\"action\": 0,\"param\": {\"Enc\": {\"channel\": 0,\"audio\": 1,\"mainStream\": {\"size\": \"2560*1920\",\"frameRate\": 20,\"bitRate\": 4096,\"profile\": \"High\"},\"subStream\": {\"size\": \"640*480\",\"frameRate\": 10,\"bitRate\": 256,\"profile\": \"High\"}}}" "https://#IP#/cgi-bin/api.cgi?cmd=SetEnc&user=#username#&password=#passwd#"Please replace the IP with the cam IP and the username and passwd with your credentials.And if it doesn't reboot you can reboot it usingcurl -s -k -X POST -H "Content-Type : application/json" -d "[{\"cmd\":\"Reboot\",\"action\":0,\"param\":{}}]" "https://#IP#/cgi-bin/api.cgi?cmd=Reboot&user=#username#&password=#passwd#"
@wisemanjaw Agree. We have been telling them to have the application check the fw of the connected cameras and if a new one is available it shall prompt the user. I don't know the reason why this has not been implemented from day 1. This is readily available on competitors application.
@rol_640066282610764 The only way to add a camera to a Reolink NVR is at the NVR console. You need to connect a monitor and a mouse to the NVR and add it there. You can't add cameras in the app or web UI.And make sure you have the recent fw on both the NVR and doorbell. Go to Reollnk Download Center and check them out.
@big_ted I just ignore. Unfortunately this is the world TODAY.
@mamymam2013_465350299701478 uh... I was replying to another member and didn't know I clicked your reply. Lapsus. I did delete it. Don't worry.
@lafunamor This is only available on the NVR and the HHP. Not yet available on the application itself.
@smarticek_594824045961254 Can you disable the Nvidia and Intel HD video drivers and allow only the default one? Just for a test. And try to install the 8.11.0 and check it out.Get it from here https://community.reolink.com/topic/6925/pc-client-v8-14-0/6?post_id=26768&_=1708000542842
@lafunamor Not yet through application but through monitors connected to NVR.
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