Posts made by joseph_1979

@albummi We have asked for this feature to be integrated within the scene mode for some time now. No date has been provided.

RLC-523WA Follow this https://www.youtube.com/watch?v=CzBTo3fLJ94 or https://www.youtube.com/watch?v=Ya1AzRmEAAs

@kevinspires_470015863324826 The doorbell will not call your smartphone but will send a push message notification and/or email. Follow this link on how to enable push notification https://support.reolink.com/hc/en-us/articles/360004189214-How-to-Enable-Push-Notifications-on-iOS-and-Android-Phones/

@busywork24_169237310456014 This is nearly 3 years old. Have you checked with Reolink support whether there had been a newer firmware? I have the first generation E1 OD and the guard point deviates every now and then and so I have to manually set it again. Reolink support notified about this hw (gears) problem.

@iamthejody_679232939831426 Can you email Reolink support on https://support.reolink.com/hc/en-us/requests/new/ ? I don't have the NVR and so I cannot help you.

@bertdebondt_312190272442529 So you are logging on to the cameras from a different network. When you move from cam to cam the stream mode setting is always set to FLUENT. Even if you are on the same camera and you swap between Live and Playback, the stream mode set changes to Fluent irrespective to which mode it has been set. The settings are stored and retrieved correctly if and only if the PC and the cameras are on the same network. I did report it to Reolink support since v8.10.2 but so far this has not been fixed.

@thomas-novin_576390231425578 It has been removed with the new client. Send a request to Reolink support at https://support.reolink.com/hc/en-us/requests/new/. Maybe they can send you the file.

@georgerenner2_519552405393578 Have a look at https://support.reolink.com/hc/en-us/articles/900000545363-No-Audio-When-Live-Viewing-via-Reolink-NVR-Reolink-App-Reolink-Client-/

@reolink-fiona Any plans to have SDXC 512GB?

@shane It seems that you are using on old Win client. The save configuration is no longer available on the newer Win clients.

@perkins-tony_647500713214819 This leads us to either a firmware or hw issue. Yes, it could be a leaky buffer which can cause the camera to reboot. Do you have an older firmware to try out?

I am not at my other house. I will do the monitoring next week.

Once I told them to include uptime but was never implemented.

What is the frequency of occurrence? Every day...every other day...

You can also check that the camera stops sending messages to the P2P servers to update its public and private IP. Wireshark trace at the egress of the router will show this.

@alvaro2 It also depends on the power output of the router. I have an Argus 3 Pro on 5G and it is at least 17m away from router. I do not have any connectivity issue .

That's expected from plastic when exposed to long hours of direct sunlight. I did install an aluminium cover on top of the camera and so far still in original colour.

@frostbrothersinc_340849991696537 Check out this https://support.reolink.com/hc/en-us/articles/360004384713-Can-3rd-Party-Cameras-Work-with-Reolink-NVRs/#:~:text=While%20Reolink%20cameras%20are%20perfectly,to%20work%20with%20Reolink%20NVRs.

If you use ONVIF they are able to connect but with basic functionality.

@amandier_673833624432655 FDD is Frequency Division Duplexing..... All European support this and FW -- firewall rules......maybe the operator restricts certain traffic (unusual) . Most bands used for LTE in Europe are B3 (1800), B20 (800) and B7 (2600). So the camera having these bands is 100% compatible with LTE implemented across EU countries.

@ramms_119 Good to hear that. I have it running on Win 10 and 11 respectively.

@crimp-on_62210811129 yup........see one of my post at https://community.reolink.com/topic/5269/reolink-app-and-viewing-camera-over-cellular?post_id=20358&_=1685085198419 I am not too technical here but if needed I can go.

@anthony_62269329690 In the first generation of E1 OD there is an issue with the gears as occasionally the guard position deviates from its configured position. I reported this to the support on the first day I installed it. It is a very good camera but the gears are the sole issue. In addition I have also the E1 Zoom AI with tracking enabled and the guard position didn't deviate a single degree. I will check the E1 OD Pro later on.

@jose-ms-tinoco_517345230061809 Are you using static IPs or DHCP? And if DHCP is enabled, is it on the router or on the extenders(some have it too)? Client and cameras should be on the same private network.

@valdigre_54429196878 Add the camera through the appl using the UID if it has been connected to WIFI. If you are still unable then reset cameras and start afresh.

@jfrederickx_531421351882978 Under 'Record' untag 'Others' and change the schedule accordingly.