Would it be possible to add a siren extension option (similar to recording) so that the siren remains on longer than just during a detection event. If an intruder freezes then the siren stops, this isn't ideal and not consistent with intruder alarms.

p.s the I consent tick box below doesn't appear on mobile browser safari and firebox so cannot submit the comment 😞

Thanks

Hi, yes, you may use the Reolink Client and refer to here. But if you used the Reolink Client to record to your PC, you need to run the client on the PC for 24/7. So we suggest you may choose the FTP. Also, if you have more than 3 Reolink cameras (PoE/WiFi), we suggest you may choose the Reolink NVR to get the best experience. Refer to https://reolink.com/product/rln8-410/.

Hi, how about the Reolink C2 Pro? Refer to https://reolink.com/product/c2-pro/

Hi, thanks for your suggestion. May I know what's the model of the camera you'd like to use this function? You may tell us more details to our support team and they'd collect and feedback to the PM to discuss. Refer to https://support.reolink.com/hc/en-us/requests/new. Also, you may subscribe to us for the news: https://reolink.campgn4.com/Subscribe-Us. Have a nice day!

Hello there! I saw that you sell new Reolink Keen camera. If i read correctly, you add this camera a external PIR sensor! It is really great, but my question is that in the future do you not sell this device it alone? ...and it possible do to compatible it with argus2 cameras! It really expand the argus2 funtionality! (the camera is "see" clear picture much longer distance, that built-in pir sensor is sense....)

What happen to it Keen 2 for indoor/outdoor? I received an e-mail over the Spring with follow-up notice from Reolink that it would be available by now. A good motion camera that can follow a moving object and zoom in/out would be great.

Hi Datchley, sorry to hear that and could you please submit a request to the support team at support.reolink.com? They'd help you to check the issue and provide you with the final solution soon.

Hi Subskip,

Thanks for your suggestions!
For the delay, 10 minutes is abnormal. We suggest you may change a network to check, the delay should be caused by the network issue but not the camera or the app. Also, we'd improve the server performance in the future to make it better.

For the pre-trigger footage, it will ask the camera to keep recordings and save a piece of recording into the buffer, it will drain out the battery soon and due to the hardware limit, we cannot do that. If you need the pre-trigger footage, we suggest you may choose the RLC-410W and use it with a micro SD card.

Have a nice day!

Hello Carl, I wonder if I am making a mistake, or maybe you do not understand my problem. (At present I cannot confirm the operation of the camera, because I have had to switch it off and remove the batteries. The infra-red issue has me stalled.) The full story is:- "I am trying to find out how mice are getting into my loft. I do not want to poison them (as was suggested) I just want them not to get in. So, I thought that if I place the camera in the loft (total darkness) that I will be able to find out how they are getting in and block that entrance." In the settings, on my mobile phone app, I can switch ON the INFRA-RED LEDs to be switched ON in dim lighting conditions. The loft is in permanent dim lighting condition. When I switch this function OFF, I get NO picture. Just a blank screen. So, the setting is FULL ON in dim light (my loft) or OFF. With the result my battery life is shortened by about 5 months.

Hi, thanks for your support on Reolink! Yes, we confirmed that we have the plan and the R&D are working on it. But it takes time and we don't have any ETA on that. Have a nice day!

Thank you!

Actually, the only way currently to stop this from happening is to turn the internal camera off

I suggest that ports used by Push Notification to be differents than the ones for accessing the camera remotly.

I want push notification but i don't want to access my camera remotly. Since those ports opening are the same to the same AWS service i can't.

Thanks

It is not on our plan, my friend.

We really appreciate your valuable feedback. The suggestions will be forwarded to our related team to assess and consider. Again, Reolink teams take your feedback very seriously.

We really appreciate your valuable feedback. The suggestions will be forwarded to our related team to assess and consider. Again, Reolink teams take your feedback very seriously.

Thank you very much for your valuable suggestion! We'll work on it. You may use E-mail notification alternatively for now. Thank you for your understanding!

If you need to shut off your Argus camera, click the “PIR” on/off icon so to turn off PIR. This way, the camera will be put into sleep mode and won’t react to triggers.
For notification, please enable "PUSH" in Device Settings. Then you'll receive a message notification in Reolink App each time when there is motion detection.

Your request has been collected. Engineering is reviewing the feasibility of implementing this idea. We’ll schedule to implement the request if it’s accepted. Otherwise it goes to the suggestion pool and may be reactivated if others make similar requests again. Thank you sincerely for sharing your thoughts. We will take your request seriously and work hard to make our products better~

Thank you. We will consider this feature.