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Client v8.15.6 No zoom !
RLN8-410 New firmware v3.4.0.304_24031817 no zoon for Trackmix poe from the windows Client any on help please ?Learn MoreApr 14, 2024, 2:13 PM |9 -
Adding device to cloud
Reolink no device found to bind to cloud . I am trying to add my cameras to my cloud account but I am getting a no device found when I try to add .Learn MoreApr 14, 2024, 9:45 AM |2 -
rlc-823a Rich notifications
Hi, does the rlc-823 camera offer rich notifications please? ThanksLearn MoreApr 14, 2024, 6:39 AM |3 -
Desktop upgrade fail
I received an upgrade notice in my desktop viewer. Hitting the large upgrade button failed, twice. So I instead pressed the smaller download link and followed up with the upgrade. Imagine my surprise that now all cameras and settings were deleted. Using the new chat icon in the app heading, I reLearn MoreApr 13, 2024, 8:59 PM |2 -
Connection Errors with 4G cameras bot only on two of 4 cameras
Hello, we have a total of 4 Reolink 4G/LTE cameras in operationLearn MoreApr 13, 2024, 10:22 AM |2 -
Different Notification Tone For Visitor at Doorbell
I have a doorbell, but it’s infuriating that the notification tone is the same for both motion and a visitor. Can this be looked at to see if it can be implemented or is this a function not currently available in the UK?Learn MoreApr 12, 2024, 12:56 PM |2 -
Add Reolink cameras in ASUSTOR Surveillance Center with UID
Hello! I have Reolink cameras at my cottage and "Surveillance Center" running my Asustor NAS at my home! The cameras and the NAS resides on different LANs (Local Area networks) so there is no "direct" connection, the communication has to go over the internet. I know how to connect the cameras to tLearn MoreApr 12, 2024, 10:22 AM |3 -
Shortcut für das Flutlicht?
Ist ja eigentlich eine tolle Sache mit den Shortcuts zum ein/ ausschalten der Kameras. Allerdings ist es Abends, wenn man daheim ist und die Kameras abgeschaltet wurden, doch sehr nervig wenn es im Raum dunkler ist oder gar in der Nacht wenn man schläft das Flutlich der Kamera angeht sobald man sichLearn MoreApr 11, 2024, 4:24 PM |1 -
Migrating/Moving Reolink client to a new computer?
Is there an easy way to move everything to a new computer and keep all current settings? Can I just install it on the new computer, and overwrite the new files with files from the old computer? If so, what files or directories do I need to move from the old computer?Learn MoreApr 9, 2024, 8:03 AM |10 -
Reolink App 4.44.1.1.20240407 Live stream ruckelt bei TrackMix 4MP
Seit dem update auf Version 4.44.1.1.20240407 ruckelt die live Übertragung habe mal eine Aufnahme gestartet bei dieser ist das Video flüssig sonst ist die neue Version super. Bin wieder auf Version 4.43.0.5.20240111 zurück und da ist der Live stream ohne ProblemeLearn MoreApr 8, 2024, 5:45 PM |3 -
Reolink motion trigger alexs
Replacing previous camera with Reolink’s. Have set up and use live view in Alexa, so Reolink is seen and used by Alexa. Trying to set up Reolink to trigger an Alexa routine (as other camera did). Reolink appears in the device list but can't find it when I'm in the routine trying to set an activity.Learn MoreApr 8, 2024, 10:07 AM |2 -
Audio stutter android 8.0
Hi All, Have recently setup a reolink doorbell but am finding the audio is stuttering. Support have not been able to solve it so far so it invariably means i cannot use the live stream to listen to the visitor when they ring the doorbell. When i talk back to them the audio at the door bell end is fLearn MoreApr 7, 2024, 4:24 PM |8 -
This topic is deleted!
Hello all, I need some help here. I have 5 RLC-811A cameras as well as the RLN8-410. I do not have the cameras going directly into the nvr I have them going into a netgear switch. The poe switch is connected to the same non poe switch the nvr is connected to. At home on my wifi I can see all theLearn MoreApr 6, 2024, 9:45 PM |1 -
RLC-811A and cloud
Two years ago FionaRealink answered that cloud would be available for this device "soon". I need it. When I will be able to cloud my camera?Learn MoreApr 6, 2024, 3:30 PM |2 -
WiFi Doorbell SD Card recorded video order
I have just purchased a WiFi doorbell which I ahve setup and all works great. WHen videos are recorded to the SD card when you click on Playback to view it always shows the 1st recorded video so have to scroll through loads of videos to come to the latest recording. Can this order be changed to tLearn MoreApr 5, 2024, 4:12 PM |6 -
Recording Limit 72 Hours
Hi, I saw already a topic from Itally about 48 hors, but without any response, that's why I will start new one. in Germany I'm not allowed to keep recordings longer than 72 Hours. How can I set this video rotation on Reolink? Regards AMLearn MoreApr 5, 2024, 12:58 PM |2 -
Limit duration of registration
In Italy there is a Law that you can't (in 90% of situations) mantain registrations more then 48 hours. When is it possible to obtine time limit for every camera?Learn MoreApr 5, 2024, 9:17 AM |5 -
1163 byte files uploaded?
Hi all, I have 3 cameras on a NVR. All cameras have identical settings - to upload any motion detected to my FTP server (everything is on the same LAN). However only one of the cameras is always uploading 1163 byte - exactly - files. And a number of the files are WAY too short. I have all the settLearn MoreApr 4, 2024, 5:48 PM |6 -
Cameras not visible under WIN10
I can see my 510a cameras on my iPad under IOS but not on my laptop under Win10. Both connect to my LAN via the same wifi hub. Under Win10 the cameras are there for configuration but the image is blank. However if I go to clear any privacy masks that may be set the image is there in that bit of theLearn MoreApr 4, 2024, 1:01 PM |6 -
Kein Fernzugriff mehr seit update
Moin, seit einem Update auf dem NVR RLN8-410 habe ich und auch kein anderer keinen Fernzugriff mehr auf Kameras und NVR. Lediglich im heimischen Netzwerk läuft noch alles. Zugriff erfolgt über die App.Learn MoreApr 4, 2024, 7:24 AM |5 -
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