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POE Camera keeps auto-adding
Hi, I gave one of my older cameras to a relative. Deleted it from my app. Downloaded the app for him on his phone, created an account for him added my old camera and set it up. For some reason the camera keeps trying to add back to my app now that it's powered on? Also the alerts he is getting are nLearn More|1 -
Poor Streaming with Starlink Internet
I have a RLK16-1200D8-A that has worked great for months while using it on a local point to point internet service (live in a rural area with limited options). While on this service I could stream remotely on any device I had with no issues. About two months ago we made the switch to Starlink whichLearn More|12 -
How to start client with sidebar collapsed?
Hello, I'm trying to start client when windows start. I achieve with command: start /max "" "C:\Program Files (x86)\Reolink\reolink.exe" but in order to hide the sidebar I have to manually collapse it . is there a way to do it automatically?Learn More|6 -
My camera doet not register 30 sec video anymore ?! and other issues...
Hello, I have an Argus 3 Pro installed on WiFi. Since several weeks my camera does not register any more 30 seconds videos as per settings. I only have 4 second registered.Would you know why please ? I have other issues : it is very complicated to access the stored videos from the app. I must trLearn More|7 -
Fit to Screen and Landscape Mode on Android
Re: Reolink Camera Aspect Ratio Issue on Android Are there any updates on why you can rotate cam views to landscape and it will fit to screen on iphone but this isn't possible on android? It just gets that tiny little window in portrait.Learn More|1 -
RECONNECT TO WIFI
My CP1 Pro has been disconnected from power for a while now. I reconnected it to power but NVR and iPhone no longer connects to it. What do I have to do to get it reconnected to wifi?Learn More|2 -
Enable Black and White Mode by Time
Hello, I have the 5MP Doorbell and would like to know if there is a way to auto enable black and white by time, say dusk to dawn? My porch light is too bright and it's preventing the black and white from coming ON, so I have to enable it manually. It would be great if there was a way to enable blacLearn More|5 -
What is the Start and End time?
Greetings, In my Windows client, if I go into Settings > System > Date & Time, there is a Start time of the 2nd week of March, and an End time of the 1st week of November. Does the camera turn on and then off on these dates? I have an E1 Zoom. Thanks, Shane.Learn More
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ReoLink v4.44.0.14 Channel Selection Missing
So it appears that Channel Selection Missing in the new version 4.44.0.14. This is the old version.Learn More
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Timelapse no longer working (no file produced)
Hi There - I have used the Timelapse feature on several of my cameras successfully in the past, but recently I've noticed that while I can start a timelapse I don't get a result from it. The 'Generated file' is always showing 0 while it's generating, and once the time is up and it no longer showLearn More|4 -
RLC-510WA
Hello all. Is it possible to configure 510WA to record by ftp to WD My Cloud? I'm having problems accessing the cloud. When I test it: "452: Failed to create folder. Please check: If your FTP server is full. If you have permission to create folder." The user and password are ok. The folder existLearn More|7 -
Can't view cameras when on cellular data
Hi, my cameras were working great, I was able to view them with wifi and cellular but I recently got a replaced router and it started happening. After plugging in the wires, I am able to connect to cameras only when I am connected to wifi. Any help would be appreciated.Learn More|1 -
Can't find Port settings for Trackmix Wifi
Hey guys, I'd like to add my Trackmix Wifi to my Synology Surveillance Station. It should be supported according to synologies compatibility list. synology[com]/de-de/compatibility/camera?brand%5B%5D=Synology&brand%5B%5D=Reolink&query=reolink However adding it to synology fails during the authentiLearn More
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Reolink CX 810
New Reolink CX 810 , the audio is cutting in and out using the most current version of the windows client. Sounds works good on all other camera's in the same network.Sound is ok using Blue iris so the windows client is the problem.Learn More|7 -
Unable to login to the doorbell via Mac App
Hello, Hoping someone can help. I've set up my new POE reolink doorbell via the ios app and set a password. Works fine on my iphone. However, I cannot login to the doorbell via the mac app. I can see my other two cameras fine. The doorbell has been detected but I keep getting login failed on theLearn More|2 -
Online update for firmware under "maintenance" tab never seems to work.
"Check for latest version" "This is the most current version available" Yet, when I manually check, it is most certainly NOT the "most current version available". It's not a big deal to manually update the firmware. I say get rid of the option if it's not going to work anyone else having this issuLearn More|3 -
RLC-523WA is not returning to Monitoring Point
Hello all, i have a question about the monitoring settings. My setting is10s to go back to the monitoring point. This works fine when i move the camera via app, but not when i move the camera manually with my hands. This was only a test for myself to know what happens when someone else moves my cameLearn More|2 -
On Screen Text Colors
Is there anyway to change the Text Colors on the monitor display. I have a lot of Light Colors in my camera views and it is very difficult to see the times and dates.Learn More|4 -
Cameras not recording to SD when while viewing live
None of my Reolink cameras will record to memory card while I'm viewing live in app. This has been an ongoing issue but just dismissed it as how I had them set up until I considered the various Reolink cameras I have and years I've used the brand. Is this just how they operate, either watch live oLearn More|2