Can you enable location awareness for the mobile app please. And have the capability to say for each camera if it continues to record or not if you’re home. Perhaps the location should relate to the notifications schedule, so it records but doesn’t notify when it sees a person at your house when you’re home.
homekit cameras do this really nicely, borrow some of their features.
The battery-powered cameras do not have schedule grids in the email setting, since the battery-powered cameras can only send an email when the camera is triggered by the movement. It cannot send an email regularly. For the detection issue, if you want to check if the camera can be triggered, you can enable the Siren and move in front of the camera. When the camera is triggered by the movement, you will hear the Siren rings.
In that regard, yesterday after updating the iOS Reolink app and connecting to my Argus 2 camera, I saw there was a firmware upgrade for it. As I have automatic upgrading disabled, just to see what it was about I checked those pages, but I have noticed that there is no info at all about Argus series firmware.
Even if the upgrading procedure is not so handmade as in other models, I think the firmware list should include all the information... and be properly sorted by date as well, of course.
Sorry to tell you that the solar panel charging symbol can only be seen on the Reolink APP on the smartphone. Do you have a smartphone? If yes, you can download the Reolink APP and add the camera on the APP. If you still have issues with the solar panel and want to check the charging data, you can contact our support team at email@example.com for help.
Sorry that the import config files function has been removed last year. The older exported config files may not be compatible with our new desktop software and if users import the previous exported config files into the new desktop software, the software may crash. That's why you cannot find the import camera settings function after the update. Hope this clarifies.
We will keep releasing new cameras with new functions, for example, the coming IP cameras with AI smart motion detection. To enable AI smart detection, new hardware is required. So, the AI cameras will come with newer hardware compared to current IP cameras. If you want the same setup on the AI cameras and try to import the previous config files from the non-AI cameras, compatibility issues may have happened.
We have been receiving reports from our users that they have encountered compatibility issues when exporting and importing config files between cameras with newer and older hardware version. That's why we remove this function temporarily and work on these issues since then. We will relaunch this function later when we find solutions to eliminate the compatibility issues.
I hope that the cloud services will be avaiblae in Germany soon, we really need it! Reolink cameras are simply the best, but without a cloud they are kind of useless. Really looking forward for a reolink cloud in Germany!
Thank you for your feedback. We will forward your suggestions to the R&D team to help them make improvements. If you are interested in our products, you can have a look at the non-battery-powered cameras to see if they can satisfy your needs.